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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,745 Reviews

1,745 Reviews of Gettel Toyota of Charlotte County- Service Center

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February 17, 2020

I purchased my car at this dealer. Take it there to be serviced. I had an appointment and arrived a little early and my car was taken to be serviced. I’ve had the same same service person the past 3 visi More

by Nydia
Recommend Dealer
Yes
Employees Worked With
James Mullan
Feb 18, 2020 -

Gettel Toyota of Charlotte County responded

Nydia, thank you for your loyal business and very kind review for our service department. Your kind words for our associate, James are very much appreciated. Thank you for being a part of the Gettel family.

February 14, 2020

My service representative, Mike, is the main reason I keep coming back to Gettel Toyota. He is honorable, knowledgeable, Empathetic, cheerful. I always feel he is doing his best and I trust his advice im More

by Dougsloan2
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 17, 2020 -

Gettel Toyota of Charlotte County responded

Doug, we thank you for your loyal business and kind words for our associate, Michael. We are glad you are a part of the Gettel family.

February 08, 2020

Max was a great service advisor and he went over and above to make sure everything was taken care of, even things we didn't know were a problem when I brought my car in. More

by Bernice
Recommend Dealer
Yes
Employees Worked With
Max Hana asst. Service Advisor. He took care of everything and didn't stop until the car was safe to drive. Also gave me a heads up on the tires.
Feb 10, 2020 -

Gettel Toyota of Charlotte County responded

Bernice, thank you for your business and taking the time to review us. We appreciate you.

January 31, 2020

Excellent service. Staff is always friendly and courteous. Highly recommend Gettel. Bought my Nissan Kicks at Gettel of Sarasota, but since I work in Punta Gorda they honor my service contract at G More

by Tlamanna7
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 04, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience in our service department. Thank you for being a part of the Gettel family.

January 29, 2020

Conveniently close and eager to please. Mike was very helpful. Software update on the RVU took longer than predicted. Cost of an additional FOB was prohibitive when I asked. My Avalon seems to run fine a More

by Steve of Colorado
Recommend Dealer
Yes
Employees Worked With
Mike Cartelli, Cherie George
Jan 30, 2020 -

Gettel Toyota of Charlotte County responded

Steve, thank you for your business and kind words for our associate, Michael.

January 20, 2020

I have found Gettle to be very professional in all the departments I have used. Staff are Polite and well informed. I plan to continue to use you for car maintenance. More

by Dr David Winsor
Recommend Dealer
Yes
Employees Worked With
None, Cherie George
Jan 20, 2020 -

Gettel Toyota of Charlotte County responded

David, thank you for your loyal business. We appreciate you.

January 19, 2020

Service done in a timely manner, waiting area had newspapers, magazines, tv and coffee. I use this dealership whenever I’m in Florida. Would recommend to others. More

by MSL
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 20, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle when you are here in Florida. We appreciate your recommendations. Happy Driving.

January 18, 2020

Service department was prompt and very helpful. Denix was our advisor.The dealership was clean and very comfortable as were the restrooms. I would recommend Gettel to someone in punta Gorda More

by douglasw6
Recommend Dealer
Yes
Employees Worked With
Denix Lopez and Bob
Jan 20, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our advisor, Denix. We appreciate you.

January 15, 2020

Max was very helpful and the service dept. got my car back to me within 24 hours. Very pleasant experience would highly recommend this dealership More

by Cjsal
Recommend Dealer
Yes
Employees Worked With
Max, Cherie George
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Max. Happy Driving.

January 15, 2020

Appointment and service people great. Service on car great. Rated you low because any company that decides to add a 3% card fee whether it is refunded or not looses my trust. Bad idea More

by cadlad2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob , Mac
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. Unfortunately the credit card machine company that we are using has the 3% fee built in automatically. Yes, we do offset the fee with a discount on the service. We are sorry to hear that we have lost your trust in us.

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