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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,745 Reviews

1,745 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 22, 2020

Not happy. When called that my Tundra was done I was given a cost of around$700. I was told the battery was bad but could be replaced for $125. I had taken my truck in to have fluids checked and windshi More

by Dan
Recommend Dealer
No
Employees Worked With
I'd rather not.
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Dan, thank you for your loyal business and taking the time to review your experience in our service department. We are very sorry to read your comments. We charge a 3% fee for using a credit card; however the fee is offset by a discount on the work that was done. If you didn't receive that discount, please let us know by emailing cgeorge@gettel.com. We are extremely disappointed to hear that you wont' be returning.

April 21, 2020

Great Service Max at Gettel Toyota in Punta Gorda has been the best service person that I ever dealt with. Honest knowledgeable and professional. I will drive a hal More

by Ken53
Recommend Dealer
Yes
Employees Worked With
Max Hana
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Ken, thank you for allowing us to service your vehicle and your kind words for our associate, Max. You are appreciated.

April 21, 2020

excellant always take care of problem in a timely manner and correctly. had a recall and they loaned me new CAR TO USE WHILE MINE WAS BEING REPAINTED. More

by lefty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim in collison
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business in our collision shop and your kind review of your experience. We are glad to hear that all went well.

April 13, 2020

Excellent friendly service by each person I communicated with at the service department for my oil change. Highly recommend this Gettel for all Toyota service. More

by cselander5
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. You are appreciated.

April 08, 2020

Excellent and fast service at a reasonable price. I WAS TOLD 1 HOUR FOR FULL SERVICE OIL CHANGE AND WAS OUT THE DOOR IN 45 MINUTES. More

by Lenny zee
Recommend Dealer
Yes
Employees Worked With
Ryan service adviser
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to review us. Happy Driving.

March 30, 2020

They try to pile on unneeded services I live in this area only part time and recently scheduled a 30K routine maintenance for my 2017 Prius on the Gettel website for the Gettel location in More

by mejeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Trembley
March 29, 2020

No one could ask for a friendlier or more helpful staff - service is prompt and intake people are knowledgeable. I look forward to scheduling service here. More

by Glmt620
Recommend Dealer
Yes
Employees Worked With
Cherie George
March 27, 2020

Desmond Pierre, the sales person for Toyota takes care of his customers. I Have bought many cars from him for the last 15 years. I had an issue with Gettel Chrysler Jeep. The service Dept sales manager and More

by Carmen Pimpinella
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre and Kelly Service manager , Cherie George
Mar 27, 2020 -

Gettel Toyota of Charlotte County responded

Carmen, we thank you for your loyal business and kind words for our associates, Desmond and Keli. We are sorry to hear about your poor experience with our Chrysler Dodge Jeep RAM store. Please know that there has been a change in management and it's being run properly. Thank you again for your feedback. We appreciate you.

March 26, 2020

I took my truck for repairs and after Gettel washed they broke my antenna. The service guy showed me but never said let me fix More

by Russellshea
Recommend Dealer
No
Employees Worked With
Service guy, Cherie George
Mar 27, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and review of your service experience. Your comments have been sent to our management team.

March 23, 2020

Thanks to Doug Cade who was able to pick up my car and take it in for service. Also John——? for arranging all of it. More

by keeslingdan
Recommend Dealer
Yes
Employees Worked With
John——? and Doug Cade very pleased with their help!
Mar 24, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associates. Delighted to hear that all went well.

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