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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,745 Reviews

1,745 Reviews of Gettel Toyota of Charlotte County- Service Center

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June 04, 2020

Keli is a pleasure to deal with and provided an exceptional service experience. She is in control of the service department and is the the key person who keeps the service department running. More

by Tundra Fan
Recommend Dealer
Yes
Employees Worked With
Keli
Jun 05, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Keli. She is a great associate.

June 02, 2020

Mr George Cherie is a Good man ,good waiting area very people was keeping six feet or more of distance and i did not had to wait much time. Thank you. More

by Angel Sr.
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind rating. You are appreciated.

June 02, 2020

They were very courteous to correct my cars service. Thank you Mike. My car is up and going. I appreciate your services always. Again thank you. More

by car-1951
Recommend Dealer
Yes
Employees Worked With
Mike, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to rate us. Happy Driving.

June 02, 2020

Mediocre experience twice in a row. I would recommend your service center for prepaid Toyota warranty work. That’s why I marked “Yes” above. I have no idea who Cherie George is. But, apparently, I have More

by Lbskihsoysk
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. Cherie George is the Customer Relations Director, not sure why you are being asked to rate her. We will look into this.

May 29, 2020

Brought my Avalon in for recall service and also had the oil changed because it was due. It took a little longer then originally quoted but overall great service. Thank you. More

by Jo
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Jo, thank you for your business and kind words. We apologize for the length of your wait time.

May 27, 2020

Easy to make an appointment, serviced the vehicle warranty work! Friendly and efficient. Set goal for next time! Location is very convenient . Wait time space fine More

by srmiller32
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. Happy Driving.

May 23, 2020

Good service, took longer that I was planning. No workers wearing masks or gloves to prevent COVID19 No hand sanitizer available I didn’t feel safe while there. It would be nice if Gettel care about everyone More

by Pie_lop
Recommend Dealer
Yes
Employees Worked With
Robert Bruhn, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and your comments regarding our safety precautions. They will be sent to our management team to address. We never want our customers to feel "unsafe" and we apologize.

May 22, 2020

I have had two Toyotas from this company - lease cars - and they are always very pleasant and through when dealing with me and servicing the car. More

by MCJ3
Recommend Dealer
Yes
Employees Worked With
Hana Maxwell, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words.

Nov 14, 2020 -

MCJ3 responded

You are most welcome. I meant every word. I don't go to the dealership near me because they are very non-user-friendly. I always drive up to your dealership. I have found Toyota in Fort Myers to be quite the opposite of you. If I'm not buying/leasing a car, they treat me like just some number in a less than pleasant waiting area. Stay as you are.

May 21, 2020

Junior was an excellent salesman who was professional. Did all he could to make xsale and was to finacing along with sales manager. Financing was also easy and young lady very professional. Pleasure bu More

by W.jones2387
Recommend Dealer
Yes
Employees Worked With
Junior Brutus. Clarssa. Kimo, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your purchasing experience. We are glad that it went well and we welcome you to the the Gettel family.

May 18, 2020

On time, very courteous and helpful. I will keep returning to Gettel Toyota. The only thing I couldn’t get done is a recall fir the fuel pump because Toyota doesn’t have a fix yet. More

by Marty1017
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review.

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