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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 10, 2020

Quick awesome service. Matt in service was very nice. We would definitely recommend them and will use them again if we come back this way. More

by Bspin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 10, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your recent visit to our service department and taking the time to write about your experience.

October 08, 2020

Appreciate the assistance I received from Max.Hanna on getting the recall work scheduled quickly and ordering me new tires, getting them installed, never any pressure. Thanks Max More

by ricklizana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hann
Oct 09, 2020 -

Gettel Toyota of Charlotte County responded

Glad to hear that all went well. Thank you for your kind review.

October 08, 2020

Genuinely interested, a good listener, empathetic, and concern with my comfort and suggested alternatives to waiting in the property that he would facilitate if I do desired. More

by Mr. Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Oct 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and your kind review. We are glad to hear that the customer service we provided was good.

October 07, 2020

You guys were fair and helpful with the explanation and pricing.You also took my money issues into consideration.The salesperson was helpful and friendly. More

by jannetterod1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, Cherie George
Oct 07, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to purchase from and your kind comments. Welcome to the Gettel family.

October 07, 2020

I had chance to use the service department yesterdayWhat I had chance to use the service department yesterday What a horrible experience useless service . They Checked things not requested to have checked. More

by Lanierboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Oct 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to write about your experience. You comments have been forwarded to our executive management team.

October 07, 2020

Gettel Toyota is always a pleasure to visit. The staff is friendly and professional, which is certainly appreciated during this uncertain time. I will return to Gettel for my next vehicle. More

by fbmuller49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svc dpt
Oct 07, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and very kind words.

October 06, 2020

Mr. Cartelli was very helpful and informative. He was a pleasure to talk to. Offered the extra help and gave advice so the problem wouldn't occur again. More

by WorldPeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli, Cherie George
Oct 07, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind review. You are very much appreciated.

October 01, 2020

Thank you so very much for your service, kindness, and professionalism yesterday . Having Michael Cartelli at Toyota, Punta Gorda is paramount to Toyota’s success. Thanks again. Sharon And Rich More

by Sharon Byer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Oct 02, 2020 -

Gettel Toyota of Charlotte County responded

Sharon, we thank you for your business and very kind words for our associate, Michael.

September 23, 2020

I took the new car for the first 6 month service . Employees were very prompt and helpful. And as I was told the service was done in the frame time. Very efficient. More

by Carleh51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana, Cherie George
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and five star review.

September 21, 2020

Poor customer service after sale. No one answers phones !! Horrible way to run a business. Once we finally did make contact, our issue/ problem resolved and service advisor helpful . Thank you Ryan Twog More

by kwithell55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
Sep 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing from us and taking the time to write about your experience regarding our phones. Unfortunately, it can be difficult to get through and we appreciate your patience. We do apologize and are glad to hear that all went well when you were here.

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