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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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November 04, 2020

I had an oil change and tires rotated recently. The staff were pleasant, polite and friendly. Work was done efficiently and swiftly. I’ll return to Gettel for sure. More

by Htokay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 06, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to rate your experience. We appreciate you.

November 02, 2020

Very professional, nice people to work with. Very knowledgeable, and very understanding. Very courteous also. Would recommend this dealership to any of my family and friends. More

by ronnie2770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Cherie George
Nov 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to be your automotive partner and taking the time to rate your experience. You are very much appreciated. Thank you for being a part of the Gettel family.

October 30, 2020

We bought the car 2019 last year and were very happy with the service and the car. Would recommend it to any one. Thank you! More

by Snowbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Oct 30, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and your loyal business in our service department. We appreciate you.

October 28, 2020

I gave it one star as I could not leave zero. I went for full service oil change on my new vehicle as I paid for it in part of lease agreement. My windshield wiper fluid was not filled and they wanted to ch More

by AzelRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Assistant service manager, Cherie George
Oct 30, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and apologize. The service advisor that attended to your vehicle is new and was in error. It has been addressed and you will be hearing from our service manager. Again, you have our apologies.

Nov 11, 2020 -

AzelRN responded

The more concerning thing is then why did his name tag say Assistant Manager...

October 27, 2020

I came in to have my cruise control looked at cuz it was cutting off while in use, an hour and a half later, they say they cldnt get it t shut off, i then lft w my truck and on the way home it happened agai More

by Klo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Oct 27, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to comment on your recent visit to our service department. We are sorry to hear that the issue wasn't resolved. We will share your comments with our management team and have the assigned service advisor call you to come back in.

October 22, 2020

Everyone I came in contact with at Gettel Toyota was very helpful and knowledgeable, Especially Chris In Parts, Jennifer in Sales and Mike in Service More

by GNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Jennifer, Mike
Oct 23, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associates. We appreciate you.

October 15, 2020

MaryAnn was very knowledgeable and helped me in the purchase process greatly. Polite, well spoken and listened to my needs before we even started looking at vehicles. More

by hughhudson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 15, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for choosing us to purchase your new vehicle from and your kind words for our associate, MaryAnn. Enjoy your new vehicle and we welcome you to the Gettel family.

October 14, 2020

Always have had great dealings with the dealership whether it was buying a vehicle or servicing one. The staff is very professional and friendly. I would definitely recommend this dealership. More

by mjmd41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service , Cherie George
October 14, 2020

Competent professional and clean safe waiting room Assistant service manager mike cartelli went above and beyond to not only have job done right but in a timely fashion he was excellent More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike cartelli asst service manager , Cherie George
Oct 15, 2020 -

Gettel Toyota of Charlotte County responded

Bob, thank you for allowing us to service you vehicle and your kind words for our associate, Michael. Happy Driving.

October 12, 2020

I appreciate always having one representative (Michael) that takes care of any issues. He is attentive and helpful. The service department is outstanding. They called to let me know that there was a fix More

by Deb Page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 13, 2020 -

Gettel Toyota of Charlotte County responded

Deb, we appreciate your loyal business and kind words for our associate, Michael. We appreciate you. Thank you for being a part of the Gettel family.

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