Back

Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
November 19, 2020

Work was good.They sold me hubcaps that are not right Work was good. They sold me hubcaps that are not right for my truck. My bad I should have refused them. I will take my vehicles there for service o More

by Niabellasmid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. Your comments regarding our customer service will be shared with our management team.

November 19, 2020

Oil change and tire rotation didn’t try to sell me anything which dealers tend to do. In and out in half hour No issues More

by Seve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Seve, we thank you for your business and taking the time to write about your experience in our service department. We appreciate you.

November 18, 2020

Max was super friendly and clearly explained what happened to my car. Will come back to fix a recall in near future. Great customer service. More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Eva, we thank you for your business and kind review. We appreciate you.

November 16, 2020

Great service in a wonderful atmosphere! My daughter and I both had appointments that morning and Keith and Michael were amazing and helpful Saturday morning. More

by imberlyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Keith, Cherie George
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business times 2! We appreciate your kind words for our associates. Thank you for being a part of the Gettel family.

November 12, 2020

Auto Butler service during initial (5K mile) visit not completed, even when given a second chance. Not acceptable. Detail promised upon purchase never completed either More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cherie George
Nov 13, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your purchase and taking the time to review us. If you can respond back with your name or VIN number, we will be glad to address your concerns.

November 10, 2020

There were lots of employees that did not have masks or face shields. Some were in the sales area with three at one desk chatting, others in office areas by themselves, and employees in service areas and c More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Nov 11, 2020 -

Gettel Toyota of Charlotte County responded

Bill, we thank you for your business and taking the time to review your recent visit to our dealership. We are sorry to hear that you felt uncomfortable regarding our lack of "masking". We apologize and will re-address it with our associates. We never want our customers to feel unsafe.

November 10, 2020

Close to home, very friendly. Courteous. Not pushy. Comfortable seating area. Has beverages available if needed. Follows COVID restrictions. Keeps you updated on automotive needs. More

by Bettemariej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Cherie George
Nov 11, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for your kind review of your recent visit to our dealership. We appreciate you.

November 09, 2020

They try to get me to do other services on my truck that’s not scheduled as recommend in owner manual, tires also. Takes to long! More

by ddurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Nov 10, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and your comments. We apologize for the length of your wait time. In regards to the items that were recommended to you - our associates are trained to suggest items that will increase the longevity of your vehicle.

November 07, 2020

Very nice people, they go the extra mile to help you and make that you are completely satisfied. Keep up the good work. Thank you v More

by Mikebad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic , Cherie George
Nov 09, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to be your automotive business partner and for taking the time to rate your experience with us.

November 05, 2020

I went in for my regular oil change. I was in and out I went in for my regular oil change. I was in and out in 30 minutes. I am always pleased with the excellent customer service I receive. More

by RAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike cartelli
Nov 06, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

...
159
...