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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 18, 2020

Got there on time and was approached almost immediately and was shown the waiting area. My original problem was looked at first thing and they saved me a trip back and though my 1 year checkup was 2 weeks More

by jamminjc549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood, Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to write about your experience in our service department. Happy Driving.

December 17, 2020

Service department is professional & helpful. The job was done in a timely manner. I was offered a drink & a nice place to sit and wait More

by Dsstone77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and kind review. We are glad to hear that all went well and that your wait was comfortable.

December 16, 2020

Fast friendly service. Finished repairs in the timeframe I was told. Especially liked the narrated video of my car while I was waiting. A little pricey as most dealerships are. More

by Bne1092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to write about your recent experience in our service department. We appreciate you.

December 16, 2020

Curtious and friendly crew. Service done in the time expected. Will definitely return for next service. Thank you for the Butler. My car is extremely clean. More

by countryflagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Dec 18, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to be your automotive business partner and for taking the time to review us. We appreciate you.

December 11, 2020

Made an appointment for 9:00am, left at 11:34. 2:34 minutes for an oil change after making an appointment is ridiculous!!!! I gave it 2 stars because it’s not leaking afterwards. More

by Whimway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John ?
Dec 12, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and apologize for the length of time you spent with us. Please know that we do offer complimentary UBER service if you would prefer not to wait the next time you visit. We do realize that your time is valuable.

December 11, 2020

Max Hana is a great service rep. He tells me exactly what needs or doesn’t need to be done. It is always completed when promised. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana
Dec 12, 2020 -

Gettel Toyota of Charlotte County responded

Pete, we thank you for your loyal business and very kind words for our associate Max. Thank you for being a part of the Gettel family.

December 10, 2020

Always able to help, no matter how big or little the issue is. Bee very happy with all of the service I have received from body work, oil changes and new tires. More

by chloe5128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Cherie George
Dec 12, 2020 -

Gettel Toyota of Charlotte County responded

Chloe, we thank you for your loyal business and very kind words. Thank you for being a part of the Gettel family.

December 08, 2020

A very fast and courteous service. On time to start, and completed on the time I was told. I will have all my service work done there More

by mastropie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Dec 08, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review us. We appreciate you.

December 03, 2020

Nothing but a positive professional experience Mike my service rep was very knowledgeable .Jennifer the inside sales rep was also very helpful and about everything More

by dfr304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C and Jennifer is
Dec 04, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to write about your experience. We appreciate you and your kind words for our associates.

December 01, 2020

John Tremblay was very courteous, we always have a nice experience when we are there. I do have a question... what are the intervals of oil synthetic oil changes? Thank you. More

by Tomyslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Dec 01, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to write about your experience in our service department. Oil changes should be every 10,000 miles or once a year if you don't put that many miles on it.

Dec 02, 2020 -

Tomyslady responded

Thank you for answering my question for oil changing.

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