Gettel Toyota of Charlotte County- Service Center

Very disappointed with this visit. Waited for approx 10 min while service advisors chit chatted. Was given 2 upsells before I left. Said I needed injector cleaning and also was told I needed a new battery min while service advisors chit chatted. Was given 2 upsells before I left. Said I needed injector cleaning and also was told I needed a new battery that they quoted $500 for a car battery. Not happy with this visit at all and the service advisor was unpleasant and short when I asked questions. I purchased my vehicle here and have had it serviced here for 3 years. This is my last visit to Gettel Toyota. More

Sales dept. very professional, very knowledgeable and very polite. Service dept, is great. Everyone treats you like royalty. They make it very pleasant. After all who wants to go to a dealership. very polite. Service dept, is great. Everyone treats you like royalty. They make it very pleasant. After all who wants to go to a dealership. More

I have already submitted my comments but I will do it again. My service rep was John Tremblay he was very cordial, courteous,kind, ,knowledgeable and most of all in my opinion a very dedicated employee. again. My service rep was John Tremblay he was very cordial, courteous,kind, ,knowledgeable and most of all in my opinion a very dedicated employee. The dealership is very fortunate to have such a dedicated employee. More

Took way to long for an oil change and tire rotation. Found my car under car port running and no one around. Found our service rep who was heading to lunch. Had we not went looking for him we probably Found my car under car port running and no one around. Found our service rep who was heading to lunch. Had we not went looking for him we probably would have been there until he returned from lunch. More

Great service. Knowledgeable staff. I also appreciated the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. More

Great service from friendly people. Facility is quite good but in the current environment I believe they should insist all customers wear face masks while in the building good but in the current environment I believe they should insist all customers wear face masks while in the building More

Gettel Toyota has always been so easy to work with. Their staff is friendly and explain everything to you. I would definitely recommend them to anyone looking for a car or needing to service their car. staff is friendly and explain everything to you. I would definitely recommend them to anyone looking for a car or needing to service their car. More

Love this no nonsense Dealership! They do what they say they are going to do and their is no surprises. Would recommend Gettle Toyota to anyone driving Toyota they are going to do and their is no surprises. Would recommend Gettle Toyota to anyone driving Toyota More

I went in to get a new key and had Keith as my advisor/service contact. They fixed my key and I was on my way. Thank you Keith and the service department advisor/service contact. They fixed my key and I was on my way. Thank you Keith and the service department More

Work done in timely manner. Gettel provided rental car during repair. Service Writer (Asst Manager) was attentive and recalled our previous conversations as well as my service concerns. during repair. Service Writer (Asst Manager) was attentive and recalled our previous conversations as well as my service concerns. More