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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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February 22, 2021

Rating is for the service department. John was the gentleman who helped me out tremendously. I had an appointment with Gettel Chrysler to fix my car... or so I thought. They told me they had no idea I More

by Wayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and apologize if there was miscommunication between our stores. We are pleased to hear that our associate, John was able to help and resolve the issue.

February 22, 2021

Very slow service. Went in for a an oil change and tire rotation. I walked down the street and had lunch, walked back after an hour and still waited almost another hour! That's with an appointment! More

by chad.eiu08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Feb 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. We apologize for the length of your wait time. We realize that your time is valuable. If you are local we provide complimentary UBER service that you can use the next time you visit us.

February 17, 2021

My service manger is the best! I feel like I can rely on his advice for the best care of my vehicle and will continue to work with him. More

by Nancy Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

Nancy, we thank you for entrusting us to service your vehicle and for taking the time to review your experience. We are glad to hear that your service manager is providing good customer service.

February 17, 2021

Got in and out efficiently for my 5,000 mile service. I was checked in and out by Ryan Twogood. He couldn’t have been any more helpful, informative, or pleasant. More

by miabroullire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to write about your experience. We appreciate you.

February 17, 2021

John was very helpful and efficient. He was very thorough and the service technician did a great job of checking my vehicle and sending me a picture of his service. More

by John Colston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

John, we thank you for allowing us to service your vehicle and for your kind words for our associate, John.

February 16, 2021

It was a pleasant experience. They did everything that was needed to be done regarding the warranty service and the recalls service.I got a loaner car for the day, and I was called after the work was done More

by ScottReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith , Cherie George
February 15, 2021

We arrived early but were taken right away. Work was done in a satisfactory timely way. Paper record was provided after service. We were pleased. More

by Beaupeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent experience in our service department.

February 12, 2021

The service person was very very wonderful to deal with and I can really really recommend him And I will definitely deal with Gettel again. More

by lfchamik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 13, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and your kind words. We appreciate you.

February 11, 2021

Keith in service was very friendly, professional and my car was in and out of service in less than an hour! I was using Venice Toyota for service but have had a much better experience here and will be back More

by BuckeyeKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in service
Feb 13, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for choosing us to service your vehicle and are very glad that your experience was a good one. We appreciate you.

February 11, 2021

My appointment was easy to make. My vehicle was taken on time and the mechanic took a video of the work done on my car. The service advisor was knowledgeable and friendly and saw that my vehicle was finishe More

by Tom volzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max was great as a service advisor.
Feb 13, 2021 -

Gettel Toyota of Charlotte County responded

Tom, thank you for selecting us to service your vehicle and for taking the time to write about your experience. We are glad to hear that our associate, Max provided good customer service.

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