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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 03, 2021

Very unhappy at the attempts to upsell unwanted and unneeded products and services. They sold me an unneeded air filter and tried to sell alignment. More

by luigispinetti in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unk
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. Our associates are trained to recommend items that will improve the lifetime of your vehicle. We apologize if you felt pressured in any way.

March 03, 2021

Good service done in less time then expected. Service is reasonably priced. Friendly fast service. Coffee and snacks available. Comfortable waiting area. Nice dealership to take your Toyota for service More

by Themysticphantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne - service
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us with your business and taking the time to write about your recent visit to our service department.

March 03, 2021

I needed an oil change on my 2017 4RUNNER and didn’t have an appointment but they got me in the same day I called. I am totally satisfied with the ease of getting in the same day and the work performed. More

by Gctoulouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We are glad to hear that we were able to accommodate you.

March 02, 2021

You can send to my the video you take when the mechanic work in the car, also the people in the store is very nice 👍 More

by gcmm16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for our business and glad that you liked the video component. We appreciate you.

March 01, 2021

I was charged for a service that was pre paid under a contract. Service department denied coverage. Tried to correct situation on chat but still had no reply after 5 days. Had to go in with contract for More

by ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Huntsman, Ryan Twogood
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle. You have our apologies regarding the reimbursement that is owed to you. In regards to the car wash, unfortunately, we currently only have one car wash that services all of our Punta Gorda stores. If you don't mind asking when you arrive, we will be glad to accommodate you.

March 01, 2021

Our first experience with Gettel Toyota, after moving from the Washington, DC, area, was a pleasant surprise. Pleasant and professional staff, a spotless facility, and prompt and expert service. In addit More

by Jim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Jim, we thank you for entrusting us with the service of your vehicle. We are glad to hear that your experience was a good one.

February 27, 2021

I was on a road trip when my engine light came on. I googled the closest Toyota dealer and went to Gettell. They took me right in without an appointment and checked my car over thoroughly. I was all set More

by Mdcoopie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We are glad to hear that all went well and you were back on the road promptly.

February 26, 2021

Always great service at Gettel Toyota. The service reps are always honest and have the customers best interest in mind. Ryan was my service manager and my truck was ready exactly when he said it would be. More

by JDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business. We appreciate you and your kind words.

February 25, 2021

We have been dealing with you for a number of years and we have been very pleased with the quality of work .friendly personnel. Thsnks More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 25, 2021 -

Gettel Toyota of Charlotte County responded

Kathleen, we thank you for your loyal business and taking the time to review your recent visit to our service department.

February 22, 2021

I took my car to Gettel because my service light was on, even though I didn’t purchase this car from them, the were very courteous, professional and took care of my car. I will be taking my car back for fut More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Feb 22, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and glad to hear that all went well.

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