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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 15, 2021

Very disappointed this time have always had great service there. When I got the hylander back Xmas radio was gone the miles per gallon was showing 1 miles per gallon the clock was was way off on time I’ve us More

by dennis4452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and apologize for the condition that your vehicle was returned to you in with none of your settings updated. Your comments have been sent to our management team to address. We do apologize.

March 10, 2021

They were very courteous, friendly and prompt. I wa impressed that one employee came over to us and offered a water. The dealership was also very clean. More

by haunzontheriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 10, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and taking the time to write about your experience.

March 10, 2021

Good to work with, knowledgeable and helpful. They fixed the problem right away and took care of everything. I could see them doing the same for others More

by Radrevlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people, Cherie George
Mar 11, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle and for taking the time to review your experience. We are glad to hear that all went well.

March 10, 2021

Michael Cartelli is truly exceptional he goes above and beyond your expectations I bought my truck from Gettel Toyota they gave me a great price and everyone was friendly More

by Tundra 1794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 11, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing and service your vehicle with us. Your kind words for our associate, Michael are very much appreciated. Welcome to the Gettel family.

March 08, 2021

From the minute I got there to the minute my car was ready the assistant service manager (sorry did not get him name) was very helpful and informative. His customer service was top notch. Whoever’s id More

by Lynda.toner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Lynda, we thank you for entrusting us with the service of your vehicle and taking the time to write about your experience. Your kind words are very much appreciated. Thank you for your kind referrals.

March 06, 2021

No scheduled appointment. Was greeted cordially, desired maintenance (35,000 check & front align) discussed, efficiently written, timely repairs. Easy-breezy. Greatly appreciate your service department. More

by TEAPartyLen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to write about your experience. We appreciate you and your kind words.

March 06, 2021

I really appreciate the quick response and the help and the dedication I felt they took taken care of my vehicle probably the best service I’ve encountered in years and I buy and sell a lot of cars and use More

by Clark.claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We are glad to hear that all went well. We appreciate your kind words.

March 05, 2021

Thank you Keith for helping to keep us on the road and being considerate about our special needs during a very challenging time as I have just been diagnosed with cancer and my husband has lost his job More

by wendyfiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us. We hope things get better for you both soon.

March 05, 2021

Would recommend only with the caveat that would be done in a timely manner. I made an appointment for 2:45 & was on time. An hour later I discovered thatmy car was still sitting & not being serviced! They More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio- service , Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. We apologize for the length of time that you spent with us for an oil change. If you are local to our store we would be glad to provide complimentary UBER service at your next visit with us.

March 04, 2021

I I’ve to visit Gettel Toyota, I find the people there to be very friendly the pace is always clean and you can sit down and relax while waiting. The service department is very efficient and will listen to y More

by Vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 06, 2021 -

Gettel Toyota of Charlotte County responded

Vivi, we thank you for your loyal business and taking the time to review your recent visit to our service department. We appreciate you.

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