Back

Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
March 29, 2021

Even though I bought my car from another dealer, Max assured me that it didn't matter and that he was there to service my vehicle no matter where I bought it. He was very efficient,very professional and More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana
Mar 29, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and are glad to hear that all went well.

March 27, 2021

Very professional and curtious. Job was completed in less time then predicted. Reception area very well maintained and coffee was made on time for all More

by mcdebli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 27, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to rate your experience. We appreciate you.

March 25, 2021

Great service experience. It took a little longer than I would have liked but a great experience. I seem to recall when oil change etc only took an hour. Now it’s 1.5 hours and this was 1.75. Overall a sup More

by Sich731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 25, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. We are glad that all went well and look forward to seeing you for your next scheduled service.

March 24, 2021

Went in for an oil change and had a positive experience. I will go back when needed. Very friendly service associates, he even walked me to my car. More

by AnnMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 25, 2021 -

Gettel Toyota of Charlotte County responded

Ann, we thank you for your business and taking the time to write about your experience. We are glad to hear that all went well.

March 19, 2021

Took my car in right away kept me updated the whole time Took my car in right away kept me updated the whole time at the end of the service they washed the car for me the young man who was the service per More

by Jkcass2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 19, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and taking the time to rate your recent visit. We appreciate your kind words.

March 19, 2021

Great update as work was being done. Terrible wait time. Waited over 2 hrs. for oil change and tire rotation. Service attendant walked past my vehicle as it was sitting completed causing an extra half hour More

by kaceymac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to service our vehicle with and taking the time to write about your experience. We are sorry to hear about the length of your wait time and that you won't be returning. We never want to hear that we've lost a customer because of an associate. We apologize.

March 17, 2021

Excellent service with very impressive video of work done. We will continue to bring our cars into Gettel for all service needs. And when it’s time to buy.....Gettel! More

by Jhagenbrock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and taking the time to rate your recent visit to our service department. We are glad that all went well. Many thanks!

March 16, 2021

Max on service was great. Reminded me that I might have towing on my car insurance. Saved me big time $$. Service was good and timely. More

by Johnaboligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to rate your experience. We are glad that our associate, Max was a good help.

March 16, 2021

met at service entrance with agent who got paperwork and prepared vehicle. Service manager came and asked if any concerns about vehicle. car was taken for service Service completed within 50 minutes. Very More

by mailman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
max
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. We appreciate you and your kind words. We are glad to hear that all went well.

March 15, 2021

Our appointment was for an oil change. Nothing else. We arrived at 9:20 and didn’t get our car until nearly noon!! Rediculous.it shouldn’t have taken that long! Cherie was not the person we felt with, I do More

by paw.woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. We apologize for the length of time that you spent with us. This is a very busy time of year for us when our seasonal visitors are here, but it shouldn't have taken that long.

Mar 17, 2021 -

paw.woods responded

No it shouldn’t have

...
150
...