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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 28, 2021

Had service done. No car wash? Have always gotten car washed after service, at the dealer up north and at this dealership also. Guess I'll be trying Toyota dealer in Fort Myers. More

by Mandtfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know service writer name , Cherie George
Apr 28, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business. We are sorry to hear that you won't be returning because you didn't receive a complimentary car wash. Unfortunately, we have only one car wash that services all five of our service and sales departments. We hope to have more installed soon. If you request a car wash upon arrival it will be provided. We hate to hear that we've lost your business.

April 27, 2021

Always happy with Gettle. Started with Keith in service on Prius. Ended trading and leasing new Toyota. Salesman Mike Seaver helpful, knowledable, and friendly. Sales manager Joe also friendly and helpf More

by OK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 27, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to purchase your new Prius from and for taking the time to rate your experience. We appreciate you and your kind words for our associates. Welcome to the Gettel family.

April 27, 2021

They completed the service on time. They gave me more than I expected. They were courteous and informative. I I I I I was completely satisfied More

by Depitydude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Apr 27, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 22, 2021

I was in for service. They were very pleasant and attentive. Kept me informed and explained an issue they found with my truck. The truck was finished and ready to go within the timeframe they initi More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Nancy, we thank you for servicing your vehicle with us and for taking the time to rate your recent visit.

April 22, 2021

I worked with Mike in service department. He was friendly and helpful. Explained the service to be performed and went out of his way to make sure I knew where the waiting room was and what was available ther More

by KevinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Kevin, we thank you for your business and taking the time to rate your recent visit. We are glad to hear that our associate, Michael provided good customer service.

April 22, 2021

Anthony, our service provider did a great job. He got me an Uber ride to and from the dealership. I do wish Toyota provided a loaner to jobs over 3 hours. Ours was 7, but they provided Uber transportation. More

by jnpneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cahusac Service department)
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to rate your recent visit to our service department. We are glad to hear that the UBER service was appreciated.

April 19, 2021

My Service Advisor Max was very helpful and informative. He is professional. Would recommend to theirs your fine faculty and staff. Will return again in future. More

by eatontim7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us with the service of your vehicle and your kind words for our associate, Max.

April 19, 2021

I brought my Toyota Camry in for 35,000 service today. Max was right there to help me at my scheduled time. Service was completed, and I also received an excellent car wash. I will be back! More

by Baby Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 17, 2021

Listen to my concerns about my new windshield wipers - followed through on all concerns. Basked about any other issues to handle and repair or change. More

by parkerjoanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
April 17, 2021

Wow that was great service in and out less than an hour Was my first visit and I definitely will recommen this service department John very nice and friendly More

by Jer125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 24, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

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