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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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July 31, 2021

Excellent experience with them. Buying the car, Excellent experience with them. Buying the car, following up on issues after my purchase & then with the maintenance dept! Excellent all around . I More

by Skinthea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 02, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. Welcome to the Gettel family.

July 31, 2021

I was charged for labor to clean out blower motor which was caused by a prior service visit in which the cabin filter was replaced .. the service rep agreed that the debris in the blower motor or fan was l More

by Fairbeerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kieth
Aug 02, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and taking the time to comment on your experience. Your comments have been sent to our executive management team.

July 31, 2021

Outstanding service from people who go above and beyond. I am very pleased with my experience at Gettel Toyota. They truly meet the expectations of the Toyota brand. More

by lyndell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay from the service department , Cherie George
Aug 02, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us with your business and for taking the time to rate your experience. We appreciate you and your kind words.

July 28, 2021

Michael Cartelli was FABULOUS! He knew how much I love my RAV. And we made sure it is in tip top condition! Will be back! More

by CalypsoCarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jul 29, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We are glad to hear that our associate, Michael provided good customer service.

July 28, 2021

Service was provided the same day that I called for an appointment. Ryan Twogood (mgr) was polite, fast, efficient and offered no sales pressure or repairs not required. More

by Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Jul 29, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to rate your recent visit to our service department.

July 27, 2021

Michael Cartelli was extremely helpful and went over my maintenance in detail. I’m happy I chose this dealership everyone was very pleasant that I encountered. More

by Brendashotwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Jul 29, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

July 26, 2021

Customer service is great The young man who walked my Customer service is great The young man who walked my car through service was outstanding… July 23 around 1 pm, Larry Liedke Toyota 4 Runner More

by lliedke61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jul 29, 2021 -

Gettel Toyota of Charlotte County responded

Larry, thank you for entrusting us to service your 4Runner and taking the time to rate your experience. We are glad to hear that all went well.

July 24, 2021

Alternator and battery died on my 2011 RAV4 going down the highway near Punta Gorda. Took us in quickly and fixed our emergency. Excellent service from Ryan Twogood. More

by Svitihome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twogood, Ryan
Jul 29, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We are glad to hear that all went well.

July 23, 2021

I think your service department with Max and Ryan are pretty xxxx good. The big problem I have is all of the extra charges and there’s a lot of them that you put on when somebody buys a vehicle. More

by paboatn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jul 23, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business in both our sales and service departments. Your comments have been sent to our management team regarding our charges.

July 20, 2021

Great service Prices are very good Jon is great to work with Outstanding personnel Wouldn't go anywhere else! Customer for five years and happy More

by Slade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Trembly
Jul 21, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to rate your experience in our service department.

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