Gettel Toyota of Charlotte County- Service Center

I called about a warning message that I was getting on my 2020 Tundra. I spoke with Ryan Twogood (Service Operations Manager) who told me to come down and he could fix me up right away. I arrived at the dea 2020 Tundra. I spoke with Ryan Twogood (Service Operations Manager) who told me to come down and he could fix me up right away. I arrived at the dealership on Aug 12th 2021 at about 3pm. While waiting for Ryan to return to the dealership from another location I spoke to Michael Cartelli (Assistant Service Manager). Michael was very nice and made me feel welcome. He took time to chat with me about my truck and other "truck stuff". When Ryan returned he was very welcoming also and was able to get me in for a 25,000 mile service that I did not realize was required. Right then and there he got me in and had me all fixed up and ready to within 45 minutes. I have never been to this dealership before because I had just moved to the area the day just prior to me going to the dealership. These guys are great! They treated me better than I would have ever expected! The way they treated me says a lot about this dealership and would not hesitate to go back for any service. Thank you very much guys! More

Prompt friendly service. Didn’t have to wait long. Just great customer service, explained everything to me. great customer service, explained everything to me. More

Awesome Service Center, had appt, arrived early was taken care of before my appointment time. care of before my appointment time. More

Service is always good service technicians keep you aware of upcoming services needed of upcoming services needed More

Dropped my car off for service and picked it up after work. Service staff left my keys and paperwork with the sales center since I was unable to get back before the service department closed. Excellent s work. Service staff left my keys and paperwork with the sales center since I was unable to get back before the service department closed. Excellent service to accommodate my needs. More

Loved the video on progress from the tech and details of work performed work performed More

Great customer service. Always explain everything that is needed and keeps me updated on the progress. The service representative is great to work with. Never had a problem at Gettel Toyota. needed and keeps me updated on the progress. The service representative is great to work with. Never had a problem at Gettel Toyota. More

30k service with a video! Nice touch!! Looking forward to my next lease and upgrade with another awesome Toyota vehicle. Keep up the good work! my next lease and upgrade with another awesome Toyota vehicle. Keep up the good work! More

Thanks for the wonderful service, and special thanks to Mike Clifford for taking such awesome care of me and my car! Mike Clifford for taking such awesome care of me and my car! More

Excellent service. Nice waiting area. Very polite and professional service. Highly recommend Keep you informed professional service. Highly recommend Keep you informed More