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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 20, 2021

Pleasure to work with. Takes time to keep the customer informed about information on the vehicle. Checks for recalls also. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Oct 21, 2021 -

Gettel Toyota of Charlotte County responded

Patty, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

October 19, 2021

Go there for servicing of suv. Good service, however recent visit took 2.5 hours for oil change. Not good should be under 1.5 hours max. More

by Mogeoemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Cherie George
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent experience. We apologize for the length of your wait time. We know that your time is valuable. In the future, please know that we provide complimentary UBER service if you live in the market area to avoid the wait time at the dealership.

October 19, 2021

John in service is a real jerk. He wasn't prepared to help me when he called me. He is condescending, rude, and has anger issues he doesn't conceal on the job. I won't work with him again. More

by dpearlst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and we apologize if our associate was out of line. It will be addressed. We will be happy to assign another service advisor to you when you come in for your next visit. Again, you have our apologies.

October 19, 2021

They did a great job. Very efficient. Very polite and timely. I would bring my car back for service. More

by bonedoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorath was great!, Cherie George
October 18, 2021

Professional friendly service in estimated time given to complete my service requirement. Will return in future. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 19, 2021 -

Gettel Toyota of Charlotte County responded

Cathy, thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 18, 2021

I usually don't go to dealerships with a 2006 vehicle....but I needed professional help and I decided to go. My contact was Keith and he was a good listener and very friendly. He kept me on the More

by forgiven1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Cherie George
Oct 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit. We are glad to hear that the experience was a good one.

October 17, 2021

John t good job service not so much. 3 hours for check oil change tire rotation More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John t
Oct 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the length of your wait time. If you live local to our dealership please know that we offer complimentary UBER service to avoid the wait.

October 17, 2021

I was unhappy with Auto Nation Toyota, so I decided to try the service department at Gettle. I was very pleased with the service department. I found them to be efficient and appreciated seeing a video o More

by Gracie3458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Oct 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

October 16, 2021

Nice placeQuiet, fast service. Good people.We received Nice place Quiet, fast service. Good people. We received info on how to use electronics in our car which we did not receive at the time of purchase. More

by Vb_1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to rate your recent visit.

October 15, 2021

Staff in the service center is very professional and customer service oriented. I was accommodated promptly and told of several options for new tire selection. More

by Cherylr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Oct 15, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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