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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 27, 2021

Cameron was top notch, great service. Very expensive tire, $300.00 for one! ,$48 for 2 windshields wipers! More

by stewardman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 26, 2021

Each contact I have had with Gettel Toyota has been good. I had the car serviced last Wednesday and was very well taken care of by the assistant service manager. I believe his name is Eric. More

by granjan3334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for you loyal business and for taking the time to rate your experience. We appreciate you and your kind words.

October 26, 2021

I purchased a new suv in March of 2021. I was lead to believe that the vehicle was equipped with LED lighting. It turns out that the fog lights are halogens and when turned on they look extremely awkward More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beckwith, Cherie George
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing your vehicle from us and for taking the time to rate your experience. The vehicle that you purchased came built with halogen fog lights. We are sorry to hear that you had trouble connecting with our customer relations director. We can replace your halogen lights with LED and yes, we did offer a 20% discount to install them. Our understanding is that you were able to get Toyota to cover the cost of the replacement lights. We never want to hear that we've lost a customer, especially based on your circumstances that could be resolved.

Oct 28, 2021 -

Ken responded

Thanks to TOYOTA CORP the problem was resolved. I will remain a Toyota fan but not. Gettel fan. When you have purchased (5) Toyota’s from a dealership and have had positive experiences you tend to get spoiled. I still remain optimistic. When I give you my loyalty and money I expect respect and loyalty to be returned. Maybe it’s just me.

October 25, 2021

Took the Rav4 in for the first service. Scott the service advisor was great. Everything was done correctly and all questions were answered. Wait time in the customer lounge was surprisingly short. I’m happy More

by David A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

October 23, 2021

Made appt online. Appt was acknowledged and I waited. All was done that was asked. No one trying to talk me into anything and very comfortable with staff. I am very pleased and so glad I found a good More

by Tracy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Oct 23, 2021 -

Tracy M responded

Gettel Toyota of Charlotte County Oct 23, 2021 Tracy M "Made appt online. Appt was acknowledged and I waited...." Made appt online. Appt was acknowledged and I waited. All was done that was asked. No one trying to talk me into anything and very comfortable with staff. I am very pleased and so glad I found a good dealership since moving to Florida.

October 22, 2021

Well I had a new service manager, Jonh Tremblay, was very professional. He knew what the service required for the vehicle. More

by Ayalahala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 25, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 22, 2021

Great customer service from Ryan. He’s the best! Saved me hundreds of dollars by thoroughly evaluating the problem. More

by bigndcrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 25, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.

October 21, 2021

Very helpful and employees are great. I have all positive things to say about this dealership. More

by Michelle Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli , Cherie George
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Michelle, we thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 21, 2021

I go there to service my two vehicles..Ryan Twogood takes great care of them. More

by Notag2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to rate your experience. We are glad to hear that our associate, Ryan is providing good customer service.

October 20, 2021

Very friendly and work done in a timely manner. Called the soon as the work was done Thanks More

by ellenlaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
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