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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 23, 2021

Made appt online. Appt was acknowledged and I waited. All was done that was asked. No one trying to talk me into anything and very comfortable with staff. I am very pleased and so glad I found a good More

by Tracy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Oct 23, 2021 -

Tracy M responded

Gettel Toyota of Charlotte County Oct 23, 2021 Tracy M "Made appt online. Appt was acknowledged and I waited...." Made appt online. Appt was acknowledged and I waited. All was done that was asked. No one trying to talk me into anything and very comfortable with staff. I am very pleased and so glad I found a good dealership since moving to Florida.

October 22, 2021

Well I had a new service manager, Jonh Tremblay, was very professional. He knew what the service required for the vehicle. More

by Ayalahala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 25, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 22, 2021

Great customer service from Ryan. He’s the best! Saved me hundreds of dollars by thoroughly evaluating the problem. More

by bigndcrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 25, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.

October 21, 2021

Very helpful and employees are great. I have all positive things to say about this dealership. More

by Michelle Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli , Cherie George
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Michelle, we thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 21, 2021

I go there to service my two vehicles..Ryan Twogood takes great care of them. More

by Notag2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to rate your experience. We are glad to hear that our associate, Ryan is providing good customer service.

October 20, 2021

Very friendly and work done in a timely manner. Called the soon as the work was done Thanks More

by ellenlaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
October 20, 2021

Pleasure to work with. Takes time to keep the customer informed about information on the vehicle. Checks for recalls also. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Oct 21, 2021 -

Gettel Toyota of Charlotte County responded

Patty, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

October 19, 2021

Go there for servicing of suv. Good service, however recent visit took 2.5 hours for oil change. Not good should be under 1.5 hours max. More

by Mogeoemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Cherie George
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent experience. We apologize for the length of your wait time. We know that your time is valuable. In the future, please know that we provide complimentary UBER service if you live in the market area to avoid the wait time at the dealership.

October 19, 2021

John in service is a real jerk. He wasn't prepared to help me when he called me. He is condescending, rude, and has anger issues he doesn't conceal on the job. I won't work with him again. More

by dpearlst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and we apologize if our associate was out of line. It will be addressed. We will be happy to assign another service advisor to you when you come in for your next visit. Again, you have our apologies.

October 19, 2021

They did a great job. Very efficient. Very polite and timely. I would bring my car back for service. More

by bonedoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorath was great!, Cherie George
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