Gettel Toyota of Charlotte County- Service Center
Punta Gorda, FL
1,746 Reviews of Gettel Toyota of Charlotte County- Service Center
Can obtain an appointment soon when desired. Personnel very personable and professional. I have always been satisfied with work done. They pick up on problem areas soon enough to fix the problems. very personable and professional. I have always been satisfied with work done. They pick up on problem areas soon enough to fix the problems. More
I have Representative was very courtesy right on time right on point very quick very pleasant he got me in there and got me right out on a timely matter.. right on point very quick very pleasant he got me in there and got me right out on a timely matter.. More
I purchased a new suv in March of 2021. I was lead to believe that the vehicle was equipped with LED lighting. It turns out that the fog lights are halogens and when turned on they look extremely awkward believe that the vehicle was equipped with LED lighting. It turns out that the fog lights are halogens and when turned on they look extremely awkward. I spoke with the service manager about this issue and his response was that they didn’t build the cars there to take it up with the engineers. Also my car was returned to me filthy after servicing. I attempted several times to reach the customer service manager (11 days). They’re response was to give me 20% off of an already overpriced set of led fog lights and inflated labor rate. I spend more that that discount on my servicing. No more. They have lost me as a customer, my family and my friends. More
Each contact I have had with Gettel Toyota has been good. I had the car serviced last Wednesday and was very well taken care of by the assistant service manager. I believe his name is Eric. I had the car serviced last Wednesday and was very well taken care of by the assistant service manager. I believe his name is Eric. More
Took the Rav4 in for the first service. Scott the service advisor was great. Everything was done correctly and all questions were answered. Wait time in the customer lounge was surprisingly short. I’m happy advisor was great. Everything was done correctly and all questions were answered. Wait time in the customer lounge was surprisingly short. I’m happy I chose this dealership. More