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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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November 01, 2021

Can obtain an appointment soon when desired. Personnel very personable and professional. I have always been satisfied with work done. They pick up on problem areas soon enough to fix the problems. More

by jmmcmpr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Toogood
Nov 03, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

October 30, 2021

Tire rotation takin care of quickly and new part order and part person I don't remember name but he was great More

by dougmiller288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John tremel
Oct 30, 2021 -

Gettel Toyota of Charlotte County responded

Doug, we thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

October 30, 2021

John was great! part was ordered and repair completed as discussed. Was even completed ahead of schedule. Thank you! More

by jhawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Nov 03, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

October 29, 2021

I have Representative was very courtesy right on time right on point very quick very pleasant he got me in there and got me right out on a timely matter.. More

by Alvetachristian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and five star review. We appreciate you.

October 28, 2021

Very helpful. Went the extra mile to help me with an issue unrelated to my service call. More

by Welle
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 28, 2021

Courteous & always have found a way to work me in, for.service, when I've had a problem! ; ) More

by smithse76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience. We appreciate you.

October 27, 2021

Cameron was top notch, great service. Very expensive tire, $300.00 for one! ,$48 for 2 windshields wipers! More

by stewardman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 26, 2021

I purchased a new suv in March of 2021. I was lead to believe that the vehicle was equipped with LED lighting. It turns out that the fog lights are halogens and when turned on they look extremely awkward More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beckwith, Cherie George
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing your vehicle from us and for taking the time to rate your experience. The vehicle that you purchased came built with halogen fog lights. We are sorry to hear that you had trouble connecting with our customer relations director. We can replace your halogen lights with LED and yes, we did offer a 20% discount to install them. Our understanding is that you were able to get Toyota to cover the cost of the replacement lights. We never want to hear that we've lost a customer, especially based on your circumstances that could be resolved.

Oct 28, 2021 -

Ken responded

Thanks to TOYOTA CORP the problem was resolved. I will remain a Toyota fan but not. Gettel fan. When you have purchased (5) Toyota’s from a dealership and have had positive experiences you tend to get spoiled. I still remain optimistic. When I give you my loyalty and money I expect respect and loyalty to be returned. Maybe it’s just me.

October 26, 2021

Each contact I have had with Gettel Toyota has been good. I had the car serviced last Wednesday and was very well taken care of by the assistant service manager. I believe his name is Eric. More

by granjan3334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for you loyal business and for taking the time to rate your experience. We appreciate you and your kind words.

October 25, 2021

Took the Rav4 in for the first service. Scott the service advisor was great. Everything was done correctly and all questions were answered. Wait time in the customer lounge was surprisingly short. I’m happy More

by David A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 28, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

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