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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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November 30, 2021

Michael was very helpful and was able to get my car done within a decently time. More

by baibes14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Nov 30, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

November 30, 2021

The free service at 1 yr went smoothly. I appreciated that Scott left the keys at the front desk after the service section was closed so I could pick up our Camry after 5:00 PM More

by LB2809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 02, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

November 25, 2021

I was told I needed a brake flush as well as a fuel service drive belt due to fraying and alignment. When we got a second opinion we were told it was not needed. So that upset me. Cameron was not frie More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Pat, we thank you for servicing your vehicle with us and your comments. We are terribly sorry that our associate treated you poorly. It should never happen and will be addressed. We never want to hear that we've lost a customer because of an associate.

Nov 26, 2021 -

Pat responded

It was not just about Cameron. It was about telling me I needed work that wasn't needed.

November 25, 2021

Service was great. Ryan was able to answer all my questions. Dropping and picking up vehicle was easy and smooth. Thank you! More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan was great! 5 Stars!
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Louse, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

November 24, 2021

People are friendly and seem always willing to help with anything you may need done. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike seaver
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Joe, we thank you for your loyal business and kind review.

November 24, 2021

Have taken our car for service here for a number of years and have always been satisfied More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Paul, we thank you for your loyal business and for taking the time to rate your experience.

November 24, 2021

Excellent service department. Fast, trustworthy, and friendly. They have earned my business. Would recommend. Thanks! More

by Danbruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 24, 2021

Service advisor was very friendly knowledgeable took care of my needs and kept me informed as to the progress of the repair I had done EXCELLENT More

by Karbob2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood, Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

November 06, 2021

John T was awesome.Had an issue with recently replaced John T was awesome. Had an issue with recently replaced shock absorber.he scheduled follow-up appt ASAP and then discovered issue was with the seal. More

by jhawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John T
Nov 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad that our associate, John provided a good customer experience.

November 02, 2021

The employees are very helpful they will try anything to keep you happy pleasant smiling the way a customer should be treated I would go back again and again and again thank you More

by Maryann3439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Nov 03, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and your very kind words. We appreciate you.

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