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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 07, 2022

I arrived 15 minutes early for my 20,000 mile 2020 Highlander appointment. I was told it would take between 1 and 1.5 hours. More than TWO hours later, I received my first update and was told that my More

by fredryb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are sorry to read your comments regarding the cooling fan and the length of your wait time without any communication. Your comments have been sent to our management team to address with the advisor and technician that worked with you and your vehicle. We are so sorry to hear that you won't be returning.

March 07, 2022

Mike went above and beyond. Hes always professional and keeps you up to date when your car is in for service. He's always happy to help you. More

by Lisa08206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

March 07, 2022

The service here is top notch! Everyone is always helpful and professional. Have been a Gettle customer for many years and will continue to be so. More

by Caxelsen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience. We appreciate you and your kind words.

March 06, 2022

Michael Cartelli was truly exceptional he goes above and beyond to meet your expiations he is the best of the best More

by mscartelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and your kind review.

March 06, 2022

Excellent service every time. Ryan was excellent as usual. Waiting area was clean and quiet More

by DDUTCHAK846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

March 05, 2022

It was very busy so had to wait quite a while for an oil change and tire rotation. Other than that it was fine. More

by rtriulzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We apologize for the length of your wait time and appreciate your business.

March 05, 2022

Everyone was very friendly, Everything was done that was supposed to be done in an orderly fashion. More

by SAM.BLLIE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 05, 2022

Everything that was needed was done with NO problems. ...excellent to work with.Detailed and update for precollision was done in a timely and pro manner More

by Myprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words. We are glad to hear that all went well.

March 05, 2022

I went in to have the recall done and my regular service . It was a nice experience. More

by SWANSONBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for your kind review. We appreciate you

March 05, 2022

Always a good experience. Friendly employees clean and spacious waiting area pricing up front thanks More

by MARYANNESNAFU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for business and kind words.

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