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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,749 Reviews

1,749 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 06, 2022

Michael Cartelli was truly exceptional he goes above and beyond to meet your expiations he is the best of the best More

by mscartelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and your kind review.

March 05, 2022

It was very busy so had to wait quite a while for an oil change and tire rotation. Other than that it was fine. More

by rtriulzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We apologize for the length of your wait time and appreciate your business.

March 05, 2022

Everyone was very friendly, Everything was done that was supposed to be done in an orderly fashion. More

by SAM.BLLIE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 05, 2022

Everything that was needed was done with NO problems. ...excellent to work with.Detailed and update for precollision was done in a timely and pro manner More

by Myprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words. We are glad to hear that all went well.

March 05, 2022

I went in to have the recall done and my regular service . It was a nice experience. More

by SWANSONBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for your kind review. We appreciate you

March 05, 2022

Always a good experience. Friendly employees clean and spacious waiting area pricing up front thanks More

by MARYANNESNAFU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 05, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for business and kind words.

March 04, 2022

Very neat and clean, excellent customer service very professional in detailing cars satisfied customer thankyou More

by MN_LONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 04, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle and taking the time to rate us.

March 04, 2022

Sat for 5 hours waiting for results . Quoted one price than got a higher one. More

by barbk73narbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for doing business with us and for taking the time to rate your experience. We apologize for the length of your wait time and the change in the quoted price. Your comments have been sent to our management team.

Mar 04, 2022 -

barbk73narbara responded

Thank you

March 04, 2022

Scott was very nice to work with, concise, and explained everything quite well. What I consider a “stand up guy”! More

by KKGRAPEVINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn’t get Scott’s last nsme., Scott Proeun
Mar 04, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

March 04, 2022

I had an appointment for oil change and tire rotation and a recal fo cargo light. I waited almost 4 hours. Thats to long. More

by randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Gettel Toyota of Charlotte County responded

Randy, we thank you for allowing us to service your vehicle. We apologize for the long wait time. Please know that if you live local to our dealership we offer complimentary UBER service to avoid the wait at the dealership.

Mar 04, 2022 -

randy responded

I shouldn't need to Uber or wait long for such a easy job and also I had an appointment.

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