Gettel Toyota of Charlotte County- Service Center

Everything was great but it just took too long. I was there for almost 2 hours waiting 4 tire rotation and an oil change I was there for almost 2 hours waiting 4 tire rotation and an oil change More

Employees were very friendly and listened to my needs. Great communication throughout service and even walked me to my car!!! Great communication throughout service and even walked me to my car!!! More

We had a check engine light and the Gettle service advisor responded promptly and had the situation resolved. advisor responded promptly and had the situation resolved. More

Get me and get me out. Getter appreciates their veterans. Could use more tables to sit at while waiting. Getter appreciates their veterans. Could use more tables to sit at while waiting. More

Great service! Friendly people! Nice facility! Only wish I could have gotten my car cleaned by the Car butler. Friendly people! Nice facility! Only wish I could have gotten my car cleaned by the Car butler. More

Effective services. Short wait. It is worth the time and effort to access your service. Short wait. It is worth the time and effort to access your service. More

I arrived 15 minutes early for my 20,000 mile 2020 Highlander appointment. I was told it would take between 1 and 1.5 hours. More than TWO hours later, I received my first update and was told that my Highlander appointment. I was told it would take between 1 and 1.5 hours. More than TWO hours later, I received my first update and was told that my vehicle needed both filters replaced. I was told that I had been texted a video, but it never arrived. Not by text, nor by email. My email obviously worked because I've been receiving "We want to buy your car" emails from this dealer even BEFORE the service was completed. I consider 2 hours without intermediate status updates to be excessive. It was obvious to me that too many vehicles had been put on the service schedule during my "service window." My vehicle overheated on the way home. I had been stuck in 6 miles of stop-go interstate traffic due to an accident. I turned off the AC and anything else I could think of in order to reduce the load. When I arrived home, I investigated and found that the radiator cooling fan was unplugged. How does that happen, when the plug has a locking mechanism? I had used Gettel for both the 15,000 and the 20,000 Highlander service. I will not recommend it. I will not be back. More

Mike went above and beyond. Hes always professional and keeps you up to date when your car is in for service. He's always happy to help you. Hes always professional and keeps you up to date when your car is in for service. He's always happy to help you. More

Great service service rep was courteous and knowledgeable about vehicle. Checking for recalls and informing us about future services. Highly recommend knowledgeable about vehicle. Checking for recalls and informing us about future services. Highly recommend More

The service here is top notch! Everyone is always helpful and professional. Have been a Gettle customer for many years and will continue to be so. Everyone is always helpful and professional. Have been a Gettle customer for many years and will continue to be so. More