Gettel Toyota of Charlotte County- Service Center

I was never so upset having to wait 4 hours For just doing oil change tire rotation in front brakes. Your service has definitely gone downhill from days of past doing oil change tire rotation in front brakes. Your service has definitely gone downhill from days of past More

The customer service was very good, the workers were very nice and were very knowledgeable. nice and were very knowledgeable. More

All were friendly and courteous. Reasonable offer made for 4 new tires and work completed in estimated time frame. Reasonable offer made for 4 new tires and work completed in estimated time frame. More

Called on Saturday morning because my "check engine" light indicated a problem. In spite of the dealership being very busy was able to bring my 07 Tacoma in early Monday morning and leave it there. The light indicated a problem. In spite of the dealership being very busy was able to bring my 07 Tacoma in early Monday morning and leave it there. The service advisor, Scott at Gettel Toyota, kept me well informed, explained the problem, and costs after diagnostics. He answered all my questions patiently, and promptly responded to my (few) texts. I was back on the road by Tuesday afternoon. Excellent service. I was very pleased with the short time between diagnosis and repair. We always have all our regularly scheduled maintenance at this dealership. More

The personal interaction with the service representative gives me confidence that my car will be as important to him as it is to me, and that it will be treated in the best possible way. gives me confidence that my car will be as important to him as it is to me, and that it will be treated in the best possible way. More

The Gettel’s employee was courteous and friendly. He did a very good job and the wait was much shorter than the last time we had service. We where very pleased with the service and the only comment w He did a very good job and the wait was much shorter than the last time we had service. We where very pleased with the service and the only comment would be there where no new cars to look over as we waited which I’m sure was not the dealership fault. Thank You More

Mike Cartelli is AWESOME! We bought our Highlander from Gettel 4 years ago and Mike is always able to get us in for scheduled or unscheduled maintenance. He is so helpful and We bought our Highlander from Gettel 4 years ago and Mike is always able to get us in for scheduled or unscheduled maintenance. He is so helpful and pleasant! Can't say enough good things. he's always happy to help and keep us informed as to whats needed on our vehicle. He's the reason we will buy from Gettel again!~ Thanks Mike More

Ryan was great from the moment I made the appointment till picking it up. Very clear and professional. till picking it up. Very clear and professional. More

Scott was great, willing to answer my questions, even after I got home. I don't like having to go have auto work done, but this experience was as good as it gets. Thanks Scott. after I got home. I don't like having to go have auto work done, but this experience was as good as it gets. Thanks Scott. More

Always a pleasure doing business with Gettel Toyota. The best customer service anywhere in SW Florida. The best customer service anywhere in SW Florida. More