Back

Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
March 11, 2022

Prompt service, in and out in a timely manner. Very courteous service advisor. Overall, very happy with gettel Toyota More

by uniquelyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to rate your experience.

March 11, 2022

The service manager Mike was very helpful. He went over every detail and delivered on everything. Great Service More

by RVERRIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 11, 2022

Ryan is very professional and explained the care that was given to my vehicle. He is very personable and easy to ask questions. He walked me to my vehicle which was very appreciated. More

by Mich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Mich, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

March 11, 2022

Clean efficient friendly. Fixed my back drivers window and did an excellent 15000 checkup and washed the car More

by HDISTEFANO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience

Mar 12, 2022 -

HDISTEFANO49 responded

👍

March 11, 2022

I was told by your technician that my truck was unsafe, why did you sell me an unsafe truck ? And what can we do about it ? More

by MTREE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and your comments. They have been sent to our management team to address.

March 10, 2022

Michael Cartelli is the best service manager I have ever dealt with. He always gets my Rav 4’s in out on time …thx Mike More

by Donmayer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

I was never so upset having to wait 4 hours For just doing oil change tire rotation in front brakes. Your service has definitely gone downhill from days of past More

by SUEGERARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckinsey Reynolds
Mar 10, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the length of your wait time. We do offer complimentary UBER service to avoid the wait at the dealership.

March 10, 2022

All were friendly and courteous. Reasonable offer made for 4 new tires and work completed in estimated time frame. More

by Kayre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your new tires from us and for taking the time to rate your experience.

March 10, 2022

The customer service was very good, the workers were very nice and were very knowledgeable. More

by WILSONBERNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 09, 2022

Called on Saturday morning because my "check engine" light indicated a problem. In spite of the dealership being very busy was able to bring my 07 Tacoma in early Monday morning and leave it there. The More

by MARGE246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 09, 2022 -

Gettel Toyota of Charlotte County responded

Marge, we thank you for allowing us to service your Tacoma and for taking the time to rate your experience. We are glad to hear that all went well. We appreciate you and your kind words.

...
112
...