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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,749 Reviews
Call Service Center (941) 676-3741

1,749 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 12, 2022

John Tremblay gave me a friendly greeting and followed up with a informative explanation of service to be done. More

by yanko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 11, 2022

Keith and the service team was awesome! In and out and no time. The waiting area was very clean and comfortable. More

by joyce_barnwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

March 11, 2022

Service team seems more worried about selling extra services. Nice Reprentative, but think the system set up hinders their efficiency. More

by Gallihermike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckinsey Reynolds
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Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. Your comments have been sent to our management team for review.

March 11, 2022

Prompt service, in and out in a timely manner. Very courteous service advisor. Overall, very happy with gettel Toyota More

by uniquelyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Report | Print
Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to rate your experience.

March 11, 2022

The service manager Mike was very helpful. He went over every detail and delivered on everything. Great Service More

by RVERRIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 11, 2022

Ryan is very professional and explained the care that was given to my vehicle. He is very personable and easy to ask questions. He walked me to my vehicle which was very appreciated. More

by Mich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Gettel Toyota of Charlotte County responded

Mich, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

March 11, 2022

Clean efficient friendly. Fixed my back drivers window and did an excellent 15000 checkup and washed the car More

by HDISTEFANO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Report | Print
Mar 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience

Mar 12, 2022 -

HDISTEFANO49 responded

👍

March 11, 2022

I was told by your technician that my truck was unsafe, why did you sell me an unsafe truck ? And what can we do about it ? More

by MTREE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Report | Print
Mar 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and your comments. They have been sent to our management team to address.

March 10, 2022

Michael Cartelli is the best service manager I have ever dealt with. He always gets my Rav 4’s in out on time …thx Mike More

by Donmayer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2022

I was never so upset having to wait 4 hours For just doing oil change tire rotation in front brakes. Your service has definitely gone downhill from days of past More

by SUEGERARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckinsey Reynolds
Report | Print
Mar 10, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the length of your wait time. We do offer complimentary UBER service to avoid the wait at the dealership.

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