Gettel Toyota of Charlotte County- Service Center

Had to wait over 3 hours for new tires, was not happy. I had a 7:30 appointment and never got out of there till after 10:30 I had a 7:30 appointment and never got out of there till after 10:30 More

They did the. work and. completed the repair in the time promised. Keith the service advisor was great work and. completed the repair in the time promised. Keith the service advisor was great More

Cameron was very informative and professional. The work done on my car was completed when they told me it would be. Keith made my appointment and ordered the parts needed for my visit. He is alway The work done on my car was completed when they told me it would be. Keith made my appointment and ordered the parts needed for my visit. He is always a great help to me!! More

I bought my car from Toyota, have used Gettyl for service since purchase. I love the service dept. Although the waiting area could use some new chairs. worn out. I will return for future service. since purchase. I love the service dept. Although the waiting area could use some new chairs. worn out. I will return for future service. More

Called to check on the status of my service for a tire rotation and oil changed that was dropped off the day before the appointment, while they were open for business. Could not get any one in service to rotation and oil changed that was dropped off the day before the appointment, while they were open for business. Could not get any one in service to answer the phone. The phone operator took my name and number and had someone call me back. The person who called me back never gave me their name and told me they couldn’t find my car or the keys and if I gave someone the keys to my keys it was the wrong person. My husband had to drive to the dealership because no one in service would answer the phone again. Come to find out my car was in their shop and the person who my keys and they where given the day before was the assistant service manager who had my keys the whole time. He proceeded to blow off the call saying they are just behind because they only had three technicians in today. Once my car was done they acted like nothing happened when I got my vehicle. Not wanting to address the fact that someone told me my car and keys were GONE! More

John Tremblay gave me a friendly greeting and followed up with a informative explanation of service to be done. with a informative explanation of service to be done. More

The services provided by the costumer’s services was excellent, very polite. I didn’t need appointment. excellent, very polite. I didn’t need appointment. More

Good service 👍 👌 good day to u all see next time the rea light come on rea light come on More

Keith and the service team was awesome! In and out and no time. The waiting area was very clean and comfortable. In and out and no time. The waiting area was very clean and comfortable. More

Service team seems more worried about selling extra services. Nice Reprentative, but think the system set up hinders their efficiency. services. Nice Reprentative, but think the system set up hinders their efficiency. More