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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 20, 2022

Long wait for service and they forgot to put the sticker on my window of when the next service Was due More

by Libby Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

Libby, we thank you for your business and apologize for not updating your sticker. You are welcome to pull into the service drive at anytime and request that we take care of it for you.

March 20, 2022

Mike the service rep did a professional and courteous job. He always greets you with a smile and delivers the details of what the techs will be servicing. Very professional. More

by JGRIFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent visit. We appreciate your kind words for our associate, Michael.

March 19, 2022

Very efficient process to drop off and pick up the vehicle. The job was done right. More

by WINNIESCOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the the time to rate your experience.

March 19, 2022

I was very satisfied with the way I was greeted by the service rep. Very personable and he answered my questions even when they were silly questions. He did not make me feel foolish. More

by STEVEPIGNATARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

March 19, 2022

The dealership was true to their word about the service And the pick up back-and-forth for the Uber More

by ELJJAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your recent visit.

March 18, 2022

I have confidence in their service and workmanship. I have never been disappointed. My car is 8 years old and I have always brought it here for service! More

by PATWALKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience. We appreciate you.

March 18, 2022

My aervice occurred when it was scheduled mykinsey qaa professional and kept me informed on rhe status of the service More

by Montymike45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 18, 2022

My first time at Gettel with the device dept. Michael was very personalble and informed. Good service also More

by kgarland204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

March 18, 2022

Great service great help! !! Will be back for all my Toyota service. Thanks again Tim More

by t.wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa and auto collision
Mar 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 17, 2022

Always seems to be an issue. We are told one thing and end up getting another. Not good service. More

by CHRIS-CROCKER
Recommend Dealer
No
Employees Worked With
Ryan Twogood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Gettel Toyota of Charlotte County responded

Chris, we thank you for servicing your vehicle with us. If you would like to provide specifics so that we can address them, please feel free to call customer relations at 941-220-5513 or email cgeorge@gettel.com.

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