Back

Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
March 18, 2022

My aervice occurred when it was scheduled mykinsey qaa professional and kept me informed on rhe status of the service More

by Montymike45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 18, 2022

My first time at Gettel with the device dept. Michael was very personalble and informed. Good service also More

by kgarland204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

March 17, 2022

Always seems to be an issue. We are told one thing and end up getting another. Not good service. More

by CHRIS-CROCKER
Recommend Dealer
No
Employees Worked With
Ryan Twogood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Gettel Toyota of Charlotte County responded

Chris, we thank you for servicing your vehicle with us. If you would like to provide specifics so that we can address them, please feel free to call customer relations at 941-220-5513 or email cgeorge@gettel.com.

March 17, 2022

Had my 10,000 mile service. Check in was good. I was early per usual. I was sitting in the waiting area scrolling through the internet when I decided to purchase a cargo mat. No More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mckinsey Reynolds, Clayton Joyner
Mar 17, 2022 -

Gettel Toyota of Charlotte County responded

Ken, we thank you for servicing your vehicle with us and for taking the time to rate your experience. Your comments regarding the difference in pricing between the Gettel stores and the credit card fee have been shared with our management team. Thank you for sharing your concerns.

March 17, 2022

Good service department and fairly easy scheduling but prices seem higher than some other dealers More

by Motoman
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Mar 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We appreciate you.

March 15, 2022

Quick in and Out That is what I like That's why I keep coming back More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Mar 15, 2022 -

Gettel Toyota of Charlotte County responded

James, we thank you for your loyal business and for taking the time to rate your experience.

March 15, 2022

It was efficient and professional. We were informed of every step. The car is in good shape now. More

by Elianabranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Mar 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

March 15, 2022

You take on more than you can deliver as the majority of the people waiting with me were waiting way more than promised and I am not surprised as it seems that your mechanics are told to find more work to d More

by JACQUES_GILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the length of your wait time. and thank you for making us aware.

Mar 15, 2022 -

JACQUES_GILBERT responded

BTW this is the first time ever that I have oil leak in my driveway following an oil change...not what I was expected from getting serviced at a Toyota dealer.

March 15, 2022

I’ve been dealing with this establishment for years and this was the first time I had a long wait. Just a oil change and tire rotation lasted 2 1/2 hours for a scheduled appointment. More

by CHIEF193SOW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience. We appreciate you and apologize for the length of your wait time. We know your time is valuable. Please know that we offer complimentary UBER service to avoid the wait at the dealership.

March 13, 2022

My service rep was friendly, courteous, and listened to my needs. He communicated with me via and text to verify additional service and parts. A very good experience! More

by seedickgrahamrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

...
110
...