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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,749 Reviews

1,749 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 23, 2022

The absolute best service center I have had the privilege to use. Ask for Mike Cartelli and receive personal and professional care for your Toyota vehicle. He is the number one service consultant in the numb More

by dougandnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
Mar 23, 2022 -

dougandnancy responded

You folks know how to take care of your customer after the sale. You have a fantastic service department!

March 22, 2022

Again you boys are the best. Fix the problem please n the first try. Service rep was great More

by t.wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

March 22, 2022

Great dealership with great staff! The staff is very personable! They always make me feel welcome and take great care of my vehicle! More

by Jesse Fann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhiannon Richards, Michael Seaver
Mar 22, 2022 -

Gettel Toyota of Charlotte County responded

Jesse, we thank you for your loyal business and for taking the time to rate your experience with us. We appreciate you and your kind words.

March 22, 2022

Very professional and efficient dealership. Scott was my service representative and I was extremely pleased with him. I will continue to do business with Gettel. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 22, 2022 -

Gettel Toyota of Charlotte County responded

Barb, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you kind words.

March 21, 2022

On time and all done Didn’t get a car wash as in the past More

by CREVANS33983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We are sorry to hear that you vehicle wasn't washed before it was delivered back to you. We have one car wash that services all five of our Punta Gorda dealerships for both sales and service. Sometimes it's difficult to get them all washed; however, if you requested it - it should have been done.

March 20, 2022

Customer service attentive. kind caring positive informative knowledgeable conscientious like family Felt welcome efficient fast friendly More

by illyguana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun, Martin Audath
Mar 20, 2022 -

illyguana responded

Excellent visit at the dealership for service/maintenance as usual!

March 20, 2022

Mike the service rep did a professional and courteous job. He always greets you with a smile and delivers the details of what the techs will be servicing. Very professional. More

by JGRIFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent visit. We appreciate your kind words for our associate, Michael.

March 20, 2022

Long wait for service and they forgot to put the sticker on my window of when the next service Was due More

by Libby Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gettel Toyota of Charlotte County responded

Libby, we thank you for your business and apologize for not updating your sticker. You are welcome to pull into the service drive at anytime and request that we take care of it for you.

March 19, 2022

Very efficient process to drop off and pick up the vehicle. The job was done right. More

by WINNIESCOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the the time to rate your experience.

March 19, 2022

I was very satisfied with the way I was greeted by the service rep. Very personable and he answered my questions even when they were silly questions. He did not make me feel foolish. More

by STEVEPIGNATARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Mar 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

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