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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 02, 2022

Good communication, informative, reasonings of needs/requirements. Costs noted up front and verification of charges at completion. More

by Nancy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Legault
April 01, 2022

They do a pretty good job. I have used them for years and often they will give me a breakdown of what needs attention. More

by aquahomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

April 01, 2022

Scott was very pleasant, and helpful. He explained everything that would be serviced on my car. More

by DEAJAG
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle from us and for taking the time to rate your experience.

April 01, 2022

information my service advisor was particularly slow I stood there for 30 minutes while he talk to the clients before me 30 minutes while my car sat in the waiting lot I finally got Ryan to take care of m More

by terry hadler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
john trembly aweful. ryan great
Apr 02, 2022 -

Gettel Toyota of Charlotte County responded

Terry, we thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for your wait time. We assure you that it will be addressed with our associate that was assigned to you.

April 01, 2022

The service advisor, Scott, who has greeted and followed up with me for the recent several occasions has always been very thorough and quick to make the service as painless as possible. More

by gstakich
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

April 01, 2022

My RAV was serviced quickly and everything was checked out to make sure it was running perfectly. More

by Linda A
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Gettel Toyota of Charlotte County responded

Linda, thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 31, 2022

I Brough my car in 15 mins before the appointment. After waiting nearly one and a half hours Scott came to tell me that my car had not even reached the shop and there were two cars in front. Scott was More

by JOHNJTSS
Recommend Dealer
No
Employees Worked With
Scott Proeun
Mar 31, 2022 -

Gettel Toyota of Charlotte County responded

John, we thank you for your business and very kind words for our associate, Scott. Assuming the you rated Scott a five but rated the overall experience a one based on the wait time. We apologize and are glad to hear that Scott was able to provide you transportation after you waited over an hour.

March 31, 2022

We had a 9:30 am appt. And were there way early because we had to take some friends to the airport. They squeezed us in and did a great job.. More

by SGNEUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and are glad to hear that all went well.

March 31, 2022

Efficient, the waiting area is nice and clean. They provide coffee and /or water while you wait More

by lferns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 31, 2022

Second time at Gettel for service. Both times I dealt with Cameron who I found to be extremely professional and very easy to talk with. I would definitely recommend them to anyone! More

by N-REMPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Mar 31, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words for our associate, Cameron. We are glad to hear that all has went well.

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