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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 20, 2022

Polite, courteous and friendly. Listened, answered all questions. Made you feel welcome. Quality workmanship was performed. More

by LIGHTYMAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Apr 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

April 20, 2022

Excellent service department will definitely be back could be a little bit faster long wait More

by HATTOND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Apr 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. We apologize for the length of your wait time. Please know that if you live within a 15 mile radius of the dealership that we provide complimentary UBER service to avoid the wait at the dealership.

April 19, 2022

Great service and very friendly staff as well, honest and considerate as well thanks for helping. More

by Waterbcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Apr 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

April 19, 2022

Mckinsey(? ) was very helpful and energetic. Definitely customer orinated. Very pleased with service. Thank You. More

by DTTEDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
Apr 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.

April 19, 2022

Scott was amazing and very professional… I wish I had employees as good him. Your lucky to have him. More

by shpirukalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Apr 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We appreciate you.

April 18, 2022

The car is still making noises. I do not believe that the problem is completely fixed More

by JSCOOL1259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Proeun
Apr 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are sorry to hear that the issue has still not been resolved. Please give our scheduling department a call and we'll be glad to take another look.

April 17, 2022

We always enjoy our trips to Punta Gorda from Cape Coral. We have lunch with friends while waiting for our service to be completed More

by JRKAESTNER
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Apr 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

April 16, 2022

Once again excellent service at GettelOur service manager explained and enlightened me On the condition of my vehicle More

by MANBEAR061354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

April 16, 2022

Slow they did not start servicing the car until an hour after the appointment , expensive(over $45 for 16”rear wiper - a 5 minute job, poor use of space in waiting area - Missed opportunity to potentiall More

by GORDONDIRKSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckinsey Reynolds
Apr 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. Your comments have been sent to our management team.

April 16, 2022

John Trembley is a great service advisor. He is knowledgeable, helpful and thoughtful. One of the best advisers I have ever had throughout the appointments for all of my cars. More

by BLRCON
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience. We appreciate your kind words.

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