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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,749 Reviews
Call Service Center (941) 676-3741

1,749 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 23, 2022

Arrived for my appointment on time… greeted right away and service advisor was prompt…reviewed my reason for being there…directed to waiting area… work was finished in a timely manner. More

by rose0766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
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Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 23, 2022

Had me out of there in an hour fast and efficient service. Plus washed my car when they were done More

by BALLEGRETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 23, 2022

I was told it might take 2 hrs to do some extra things …. .spark plugs and fluids.Took 5 hrs. More

by BETTIE_IRWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Report | Print
Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the length of your wait time. It was very long. Please know that if you live within 15 miles of the store, we provide complimentary UBER service to avoid the wait.

April 23, 2022

Gettel Toyota is a wonderful Dealership and I highly recommend them. They have done great auto repair at a reasonable price. They always back up their repairs. My adviser was polite and caring. More

by joelglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 23, 2022

Had an appointment, was taken care of on time. Washed car a big plus for sure. More

by SURBER_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and your kind review.

April 22, 2022

I was impressed by the service received from Cameron he was very friendly and kind. I was pleased More

by Rolande J T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
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Apr 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

April 22, 2022

Michael is friendly, knowledgable, and looks out for his customers. His communications skills are top notch and if he says he is going to get back to you with information, he will follow through. More

by emilym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

April 22, 2022

Intake person was great but it took a long time for straightforward 6 month check ( almost 3 hours).. More

by NEUROLOGYDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Report | Print
Apr 24, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent visit. We apologize for the long wait. Please know that if you are within 15 miles of our dealership, we provide complimentary UBER service to avoid the wait. Thank you for making us aware of the issue.

Apr 24, 2022 -

NEUROLOGYDOC responded

Good to know

April 22, 2022

Excellent service . Customer care was great . John was great . Explained everything. Glad to be serviced by them More

by B.GELFAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you and your kind words.

April 21, 2022

Typical dealer, I went for my first oil change and had a slow leak fixed and they charged me $26.00 I almost had a coronary. More

by PAULP160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. Your comment regarding the price has been sent to our management team.

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