Gettel Toyota of Charlotte County- Service Center

Happy with the service department. Did not take long for maintenance. Also they sent me a video of the inspection Did not take long for maintenance. Also they sent me a video of the inspection More

They made promises to get the sale that they should have known they couldn’t keep known they couldn’t keep More

Always pleasant service reps and responsive to needs the only problem I have is for the last 3 times I've gone and had device done on my may 2 Trucks and asked for it to be washed and it never gets done, e only problem I have is for the last 3 times I've gone and had device done on my may 2 Trucks and asked for it to be washed and it never gets done, everything else is good More

I was very satisfied dealing with John Tremblay & Service Dept! I would whole hardly recommend them. Dept! I would whole hardly recommend them. More

Good staff and good coffee ! ! Ryan took great care of me and SUV was done fast , gray job all around !! Thank you ! Ryan took great care of me and SUV was done fast , gray job all around !! Thank you More

Every experience I’ve had at Gettel Toyota has been excellent. They take good care of my car and explain everything in detail!! excellent. They take good care of my car and explain everything in detail!! More

Lack of communication ! ! Call to see if vehicle was done because no one had called to let my son know it was done . Dropped car off at 7:45 and at 3:30 still no call . He ca ! Call to see if vehicle was done because no one had called to let my son know it was done . Dropped car off at 7:45 and at 3:30 still no call . He called several times and got no answer just it should be done ! Not acceptable. I had to call and spoke to Jennifer and she was amazing. I will be calling her from now on. More

I returned with a reoccurring issue. Amber was patient, attentative, and an immediate problem solver. She was also knowledgeable and empathetic towards me. I couldn't ask for a better as Amber was patient, attentative, and an immediate problem solver. She was also knowledgeable and empathetic towards me. I couldn't ask for a better assistant service manager that day. To be honest I had made up my mind that I'm only coming back to fix this reoccurring problem, then I would take my car elsewhere for service. But Amber was so wonderful in resolving ALL my problems I am sticking to Gettel for all my service needs. Thank you More

I like to go to this dealer because I love my service advisor, Michael Cartelli. advisor, Michael Cartelli. More

Efficient. Effective. Why? Brian was a pleasure to work with. He was efficient. Effective and knowledgeable of the car and process Effective. Why? Brian was a pleasure to work with. He was efficient. Effective and knowledgeable of the car and process More