Gettel Toyota of Charlotte County

Buyer in California. Negotiated a deal and agreed on pricing with the GSM (Ryan), however some of my local taxes, etc were incorrect. I explicitly said to the sales manag Negotiated a deal and agreed on pricing with the GSM (Ryan), however some of my local taxes, etc were incorrect. I explicitly said to the sales manager (Michael) - "since we're agreed on the sales price, is this a handshake deal and you will not sell the car to another customer while you work out the paperwork?" He said yes. On Saturday, the dealership was "too busy" to work out the issue, and by Monday I had to call them and they said "sorry, we sold the car." If you want honesty and respect, shop elsewhere. This is unconscionable behavior. When I confronted Michael about it after-the-fact he said "well, you would have had to put down a $1000 deposit." He never asked me for one once he confirmed our deal, or else I would have done that. No integrity at Gettel Toyota of Charlotte County. More

Conveniently located from my home. Took my appointment on time. My service representative, Amber was very helpful. Took my appointment on time. My service representative, Amber was very helpful. More

Professional. Efficient. Seamless. I can't think of anything really. Just they were professional efficient and seamless. Efficient. Seamless. I can't think of anything really. Just they were professional efficient and seamless. More

Very good service from Keith. Did not have wait long and he was polite and very professional. He understood my concerns when I explained to him about the Gettel Toyato decal was r Did not have wait long and he was polite and very professional. He understood my concerns when I explained to him about the Gettel Toyato decal was removed from my car in parking lot. He reassured me he would take care of the problem to put a new decal on rear end of my car. Also he checked to find touch up paint that I requested. He completed the complimentary maintenance service in a timely manner. Very happy with Gettel Toyato of Charlotte County. More

Dewayne was great! ! He really worked hard to make the experience timely and easy. Thank you ! He really worked hard to make the experience timely and easy. Thank you More

This dealership always delivers outstanding customer service.and expert repairs. I have been very satisfied with their services. service.and expert repairs. I have been very satisfied with their services. More

Very professional and they care for their customers. I love to bring my car to have service every time is need it. I love to bring my car to have service every time is need it. More

Always professional and easy to work with. I have used them every time I need service in FL I have used them every time I need service in FL More

Tina Koshike was an excellent service representative. She explained the service clearly to me and spoke slowly enough for my old ears to hear and understand!! She explained the service clearly to me and spoke slowly enough for my old ears to hear and understand!! More

Excellent customer service. Amber was exceptionally friendly and took care of our needs in out truck. She is a great asset to your dealer ship Amber was exceptionally friendly and took care of our needs in out truck. She is a great asset to your dealer ship More