Gettel Toyota of Charlotte County

A few months ago, after a serious accident in my Toyota Prius, Toyota Gettel in Punta Gorda repaired a serious damage in the front of my car. A couple of months after the repair, the engine began to make a Prius, Toyota Gettel in Punta Gorda repaired a serious damage in the front of my car. A couple of months after the repair, the engine began to make a strange noise and the dashboard showed the low coolant signal. The engine was burned out for serious coolant leaking. Toyota Gettel did not accept responsibility for a faulty repair and decided to change my engine for an old one with 31 thousand miles, a blatant abuse. Allstate paid the old engine and the labor, but they told me that they were extremely uneasy with this. A couple of months after the first engine was changed, I noted a strange noise in the engine and the low oil signal. The engine was burned out again. Toyota found a bumped oil filter leaking oil, and the car engine splash protector was intact ruling out any accidental damage of the filter on the road. Toyota Gettel did not accept responsibility again and claim some kind of projectile hitting the oil filter, a theory completely denied for Allstate. Consensus of Allstate and many mechanics consulted, faulty repaired again. The possibility of an accidental damage of the oil filter on the road is close to zero, and Toyota Gettel, once again, decided not to accept responsibility, offering me a 51-thousand-mile old engine, and asking me to pay for the labor, another blatant abuse of the consumer. I have complained many times to Toyota Gettel and Toyota Corporate, no response. Frankly, I will never buy a car again in the Toyota Gettel dealer. Toyota Gettel in my opinion, the worst dealer I have ever encountered in my life, they are doing enormous damage to the Toyota brand with the way they abuse customers. More

Attentive. Polite. Comfortable. Amber was my contact, very good communicator, keep me posted. Even escorted me to my car😇 Polite. Comfortable. Amber was my contact, very good communicator, keep me posted. Even escorted me to my car😇 More

It was a great experience and I would recommend Desmond to anyone. He is very knowledgeable and helpful, he listened to our needs and wants, I am happy my time wasn’t wasted! to anyone. He is very knowledgeable and helpful, he listened to our needs and wants, I am happy my time wasn’t wasted! More

We had a great experience with all of the Gettel Toyota staff. Very professional and great to work with! Made the car buying experience a positive one. staff. Very professional and great to work with! Made the car buying experience a positive one. More

Wisler was good informative & not pushy He listened & worked with me to get a good price & product The sales Manager (Kid from Tom’s River)was very professional No xx easy to work with & I felt he was worked with me to get a good price & product The sales Manager (Kid from Tom’s River)was very professional No xx easy to work with & I felt he was honest enough to have my Business Pleasure doing business with Both I will certainly recommend them to friends More

I was amazed at the outstanding service that was given to me at Gettel Toyota. Amber Stordahl, the assistant service manager, was AMAZING. I couldn't have asked for a better experience. We recently moved her me at Gettel Toyota. Amber Stordahl, the assistant service manager, was AMAZING. I couldn't have asked for a better experience. We recently moved here from up north, and I never received this type of service at any other Toyota dealership. Gettel Toyota has a new customer for life. Thank you! More

Very good customer service and they done on time like they said good attitude thank you they said good attitude thank you More

It should not take two hours for an oil change and tire rotation. Also very pushy on additional services. I do not have $625 to spend. rotation. Also very pushy on additional services. I do not have $625 to spend. More

Dewayne Moody is the most polite and knowledgeable car salesman I have ever had the privilege of working with. salesman I have ever had the privilege of working with. More

Excellent dealership. I purchased my 2022 Highlander from them and have been having regular service performed here. My experience has always been exceptional and I would I purchased my 2022 Highlander from them and have been having regular service performed here. My experience has always been exceptional and I would highly recommend this dealership. More