Gettel Toyota of Charlotte County

Above & beyond As a senior who is the "family car guy" I have been involved in over 100 transactions ranging from used clunkers to new Mercedes. I was blown away by As a senior who is the "family car guy" I have been involved in over 100 transactions ranging from used clunkers to new Mercedes. I was blown away by this agency's corporate culture. While It is common to find 1 or 2 competent associates, it is rare to discover an entire team committed to making the buying experience pleasant. At the same time Gettel is selling their cars using competitive pricing. We stopped by on our way home to look at a year old, high line car. Having arrived at an acceptable deal, I mentioned that it appeared in need of a front-end alignment. However, their service department was closed. Living 150 miles away, I was not looking forward to a return trip. BEFORE, I had an opportunity to say anything, Derrick (sales manager) said, " No problem. We will deliver the car to you tomorrow." The salesman called that morning to make sure we arrived home safely. He knew it was late when we left and had stop for dinner before the 2 1/2 drive home. Our car arrived at 1:00 and the associate used our trade-in for his return. It had a full tank of gas & he swapped tags. Mike, the salesman, called a few hours later to assure all was well..We reviewed the settlement sheet and had some questions. When connected to John (finance associate), he immediately informed me that one of the numbers was an estimate and a $67 refund check was already in the mail to us. (An unexpected refund after the sale??? Pinch me!) In summation, this was an unexpected experience. It made car buying a pleasant experience. More

Thank you Desmond! I have to say that Desmond was very courteous and informative and persistent but in a good way. It would have been easier if the numbers I said I need I have to say that Desmond was very courteous and informative and persistent but in a good way. It would have been easier if the numbers I said I needed happened the first day and not the second and third day though.. At the end I am very pleased with my new Toyota Camry. Thank you also to Rhiannon for being such a pleasant person and made things go smoothly on the business end! Thank you!! More

Excellent! I purchased two cars in one day from Gettel. We were greeted by Wayne Madison immediately. He listened to what we needed and helped us find cars we wa I purchased two cars in one day from Gettel. We were greeted by Wayne Madison immediately. He listened to what we needed and helped us find cars we wanted! We also got to work with Jeff Crocker, Evan Lemons, and the finance manager. All four of these gentlemen were excellent! No high pressure sales or anything! They were there to help with what we needed and wanted and nothing more. I’m in the market for one more vehicle and I will DEFINITELY be returning to Gettel! Thank you so much for an extremely pleasant car buying experience! More

Knowledgeable. Friendly. Easy to talk to. Good service department is important to me. I would recommend dealership to anyone. Jordan Macgregor was our salesman. Very good at his job. Should be Good service department is important to me. I would recommend dealership to anyone. Jordan Macgregor was our salesman. Very good at his job. Should be promoted. More

Friendly quick and painless I recently purchased a Toyota Corolla and the process went without a hitch and was done in a very short period of time. There wasn’t a million pieces I recently purchased a Toyota Corolla and the process went without a hitch and was done in a very short period of time. There wasn’t a million pieces of papers to sign, most was done electronically. Adam was extremely helpful in keeping me up to date on the car I wanted and was so accommodating thanks again More

good buying experience My sister and I dropped in planning to buy a Tacoma, but after looking decided the seat would be a little too high for my elderly Mom to get in and ou My sister and I dropped in planning to buy a Tacoma, but after looking decided the seat would be a little too high for my elderly Mom to get in and out of. Dewayne Moody graciously walked us through other options in our price range to help us find an option that fit us best...all late on a friday afternoon when I am sure he would have liked to be home after a long week! More

Exceptional The employees of Gettel Toyota are outstanding in every way. They’re professional and knowledgeable but treat each buyer as if they were family or lon The employees of Gettel Toyota are outstanding in every way. They’re professional and knowledgeable but treat each buyer as if they were family or long time friend. Wish I could recall the names of everyone who assisted that day. Matthew Barnhart, my salesman, was incredible. The following day I returned to the dealership in confusion and Anthony Cahusac was wonderfully understanding and patient in answering all my questions. Matthew and Anthony are exceptional young men and it was a true pleasure dealing with them. More

i LOVE my new 4Runner! Jordan M was so easy to work with, very personable and honestly just made my experience simple and easy. i love love LOVE my new truck and feel great Jordan M was so easy to work with, very personable and honestly just made my experience simple and easy. i love love LOVE my new truck and feel great about buying it. no fears or worries about it at all. the entire staff right down to rihanna in finance were super friendly and straight forward More

Used car purchase I went to this dealership after a very bad experience with a Toyota dealership in Miami. They were very nice, professional, and were willing to work w I went to this dealership after a very bad experience with a Toyota dealership in Miami. They were very nice, professional, and were willing to work with me to make a deal work. I’m very happy with the fact that they worked with me to get the deal done. More

Great experience It was such a pleasure to deal with a professional, knowledgeable competent staff. I had been to several dealerships before, what a difference. Thanks It was such a pleasure to deal with a professional, knowledgeable competent staff. I had been to several dealerships before, what a difference. Thanks so much! More