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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,633 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,633 reviews

June 04, 2020

When I come into a service department I expect the service representative to be cordial and and friendly. This was not the case. He was very unfriendly and not helpful. More

by nprietz
Recommend Dealer
No
Employees Worked With
Service representative
Jun 05, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to review us. We are so sorry to hear that our associate was uncaring. That should never happen and we assure that it has been addressed.

June 04, 2020

Repairs from an examination of my vehicle I had my car evaluated for readiness of an extended trip. The dealership provided a list and I had repairs based on the list. I made two appointments More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jun 05, 2020 -

Gettel Toyota of Charlotte County responded

Howard, we thank you for your business and taking the time to review your experience with us. Your comments regarding our pricing structure have been shared with our management team.

June 04, 2020

Keli is a pleasure to deal with and provided an exceptional service experience. She is in control of the service department and is the the key person who keeps the service department running. More

by Tundra Fan
Recommend Dealer
Yes
Employees Worked With
Keli
Jun 05, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Keli. She is a great associate.

June 02, 2020

Mr George Cherie is a Good man ,good waiting area very people was keeping six feet or more of distance and i did not had to wait much time. Thank you. More

by Angel Sr.
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind rating. You are appreciated.

June 02, 2020

They were very courteous to correct my cars service. Thank you Mike. My car is up and going. I appreciate your services always. Again thank you. More

by car-1951
Recommend Dealer
Yes
Employees Worked With
Mike, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to rate us. Happy Driving.

June 02, 2020

Mediocre experience twice in a row. I would recommend your service center for prepaid Toyota warranty work. That’s why I marked “Yes” above. I have no idea who Cherie George is. But, apparently, I have More

by Lbskihsoysk
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. Cherie George is the Customer Relations Director, not sure why you are being asked to rate her. We will look into this.

June 01, 2020

Desmond was phenomenal. No pressure, professional at all times. Made the purchase easy . Rhiannon was personable and great to work with. Both Desmond and zRhiannon need to recognize for being profess More

by arrlington73
Recommend Dealer
Yes
Employees Worked With
Rhiannon
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and very kind words for our associates. Enjoy your new ride and welcome to the Gettel family.

May 29, 2020

Brought my Avalon in for recall service and also had the oil changed because it was due. It took a little longer then originally quoted but overall great service. Thank you. More

by Jo
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Jo, thank you for your business and kind words. We apologize for the length of your wait time.

May 28, 2020

We were very pleased with our purchase from Gettel Toyota of Charlotte County! DeWayne Moody was our salesman and we highly recommend him! Very pleased overall with the service. More

by Lkg614
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to purchase your new vehicle from and taking the time to write about your experience. Enjoy your new vehicle and welcome to the Gettel family.

May 27, 2020

Easy to make an appointment, serviced the vehicle warranty work! Friendly and efficient. Set goal for next time! Location is very convenient . Wait time space fine More

by srmiller32
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. Happy Driving.

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