Gettel Toyota of Charlotte County

The sales team was pleasant I work with and the buying process was quick. The office admin that took care of the paperwork was also informative and it was a smooth process. process was quick. The office admin that took care of the paperwork was also informative and it was a smooth process. More

I went in for an oil change and tire rotation, but was surprised when I was told I needed several other items fixed. This really surprised me since I take my car in for regular maintenance. My last visi surprised when I was told I needed several other items fixed. This really surprised me since I take my car in for regular maintenance. My last visit was about eight months ago. Nevertheless, I agreed to the repairs which came to over $1900. When I returned to pick up my car the very nice service rep said he worked with the figures and managed to reduce the price by $300. Of course I was happy with the new number. My only issue is why wasn’t the lower figure given to me in the beginning. I’ve been pleased overall with the service at Gettel, so I’m not really complaining. I guess I was just startled by the various repairs need since my last visit a few months ago. Hopefully all is well now and my car won’t need any major repairs in the coming months. More

Mike C always makes sure I receive the service needed for my car in order to keep it in tip-top shape. Mike is very helpful and greets me by name on arrival for my service appointment my car in order to keep it in tip-top shape. Mike is very helpful and greets me by name on arrival for my service appointment More

Started out sluggish improved to six stars ! THANK YOU! So first of all I am not the easiest one to deal with, however all I ask is the dealer listen to my requests. I do not care for the new gadgets tryin So first of all I am not the easiest one to deal with, however all I ask is the dealer listen to my requests. I do not care for the new gadgets trying to take over me driving the car. So I asked to have the line tracking assistant and any other new tech stuff shut off, and do not like the new auto start/stop thing which does not save gas just makes the car go jerky. Have to hit the button every time I start. Have disconnected the spying from Toyota on my driving, got rid of the connection to my phone and am now a happy driver of my sixth Toyota RAV 4. I posted before if not for Kimo I would not buy at Gettel, well Moody is AWSOME, he did in five seconds what it took me two years , my 2018 had the same feature on the door handle locking things, and also showed me what my sales person should have shown me upon m y request. so ask for MOODY! if you want to buy a car. Jason worked like crazy for 10 days to get me the color, roof rack and interior I wanted, and Rhiannon was fantastic and Anthony in tech is amazing and Mike in service the best! Some sales people need to learn to listen to the customer and not ignore their request. We all have room for improvement including me! I do NOT want to be a whining car buyer. I highly recommend Gettel Toyota, I will be back for service and again in 2022 for a new Toy RAV 4, and will shut off all the tech gadgets again, and make sure I get what I ask for, including 15" wheels to lower the ride to a low rider. THANK YOU GUYS AT GETTEL, OH AND STEVE IN INTERNET MANAGEMENT ALSO , who was patient with me when line assist beeped like crazy while i was in the middle of the white lanes,...making turns over by Fishermans Village going to PGI, and almost got into accident. Toyota are you listening the LTA does not work! Merry CHRISTmas More

Service was extremely slow. Nearly 1 hour longer than quoted. Service advisor mislead on the actual cost of the service resulting in a bill nearly 30% higher than told it would be. I will not go back. quoted. Service advisor mislead on the actual cost of the service resulting in a bill nearly 30% higher than told it would be. I will not go back. More

For my first time with Gettel Toyota I received excellent service. Staff was courteous and professional. I will use their service department again. Very efficient and finished my work sooner than estimated. service. Staff was courteous and professional. I will use their service department again. Very efficient and finished my work sooner than estimated. Performed a free maintenance inspection. Great experience. More

Michael Cartelli was truly exceptional the best service ever I purchased my tundra 1794 there and I got a great deal highly recommend this dealership ever I purchased my tundra 1794 there and I got a great deal highly recommend this dealership More

My first time at Gettle as I just moved here. Very pleased with Ryan Twogood and the service I received for my 30,000 mile tuneup. pleased with Ryan Twogood and the service I received for my 30,000 mile tuneup. More

Excellent sales and service 🤠 the best I have ever experienced!!!! Both sales and administration personnel were very efficient and knowledgeable, and I am very satisfied with the car I purchased. experienced!!!! Both sales and administration personnel were very efficient and knowledgeable, and I am very satisfied with the car I purchased. More

Always polite and ready to help and please their customer's. Great customer relations. They go above and beyond ! Would do business with them again. customer's. Great customer relations. They go above and beyond ! Would do business with them again. More