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Gettel Toyota of Charlotte County

Punta Gorda, FL

Overview
Employees
Reviews
Vehicles
4.6
2,626 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,626 reviews

December 01, 2020

John Tremblay was very courteous, we always have a nice experience when we are there. I do have a question... what are the intervals of oil synthetic oil changes? Thank you. More

by Tomyslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
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Dec 01, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to write about your experience in our service department. Oil changes should be every 10,000 miles or once a year if you don't put that many miles on it.

Dec 02, 2020 -

Tomyslady responded

Thank you for answering my question for oil changing.

December 01, 2020

Love the reminders and videos. I would like a spot free car wash, because my car had just been waxed and came out covered in water spots. More

by Patti.Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
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Dec 01, 2020 -

Gettel Toyota of Charlotte County responded

Patti, We thank you for your business and your comments. Unfortunately, we don't have a great drying system on our automatic car wash and we don't have the staff to hand dry them. If you would prefer that we not wash your vehicle, please let us know. We can certainly understand the frustration you have with the water spots.

November 29, 2020

Had appt. With sales manager,never showed till we were leaving. Bad customer service.So we went to Sarasota and was treated great! To bad More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan manager
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Nov 30, 2020 -

Gettel Toyota of Charlotte County responded

Jim, we thank you for the opportunity to earn your business. Your comments have been sent our management team. We are glad to hear that you were pleased with the outcome at the Sarasota dealership.

November 21, 2020

Was told I’d have my car in 3 days. It didn’t happen! Called them twice and they are trying to “locate” the car! Not good! More

by Schaffhous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Report | Print
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to be the dealership that your purchased your vehicle from and taking the time to review us. Due to Covid-19 our inventory is challenged as are most dealers. We work together to find the vehicles for our customers as a courtesy. We do apologize for the delay. Welcome to the Gettel family.

November 19, 2020

Oil change and tire rotation didn’t try to sell me anything which dealers tend to do. In and out in half hour No issues More

by Seve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
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Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Seve, we thank you for your business and taking the time to write about your experience in our service department. We appreciate you.

November 19, 2020

Work was good.They sold me hubcaps that are not right Work was good. They sold me hubcaps that are not right for my truck. My bad I should have refused them. I will take my vehicles there for service o More

by Niabellasmid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Report | Print
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. Your comments regarding our customer service will be shared with our management team.

November 18, 2020

Max was super friendly and clearly explained what happened to my car. Will come back to fix a recall in near future. Great customer service. More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hana
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Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Eva, we thank you for your business and kind review. We appreciate you.

November 18, 2020

My complete experience beginning with Mike Seavers, Finance Manager and Fran to sign documents was first class. I was very impressed with this dealership and would highly recommend this dealership to e More

by kbarney374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Seaver, Finance Manager, Fran
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Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to be the dealership that your purchased your vehicle from and for taking the time to write about your experience. We are delighted to hear that all went well and we welcome you to the Gettel family. Happy Driving.

November 16, 2020

Great service in a wonderful atmosphere! My daughter and I both had appointments that morning and Keith and Michael were amazing and helpful Saturday morning. More

by imberlyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Keith, Cherie George
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Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business times 2! We appreciate your kind words for our associates. Thank you for being a part of the Gettel family.

November 15, 2020

Worked with us and followed up. Made a good deal on jeep at a reasonable price. Happy with our new used vehicle. Thank you very much More

by Gpascycle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Harold
Report | Print
Nov 24, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to purchase your Jeep from and taking the time to write about your experience. Happy Driving and welcome to the Gettel family.

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