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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,633 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,633 reviews

January 22, 2021

Always courteous and professional service at Gettel. Facility and waiting area are clean and comfortable. Easy to get in and get out. Have used this dealer for years. More

by Double D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jan 23, 2021 -

Gettel Toyota of Charlotte County responded

Double D, we thank you for your loyal business and taking the time to review your recent visit to our service department. Happy Driving.

January 21, 2021

Very disappointed with this visit. Waited for approx 10 min while service advisors chit chatted. Was given 2 upsells before I left. Said I needed injector cleaning and also was told I needed a new battery More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Jan 22, 2021 -

Gettel Toyota of Charlotte County responded

Fred, we thank you for selecting us to purchase your vehicle from and servicing it with us. Your comments are very important and very concerning to us. We apologize for the lack of attention you received upon your arrival and the less than good customer service provided. Your comments have been forwarded to our management team to address with the advisor that took care of you. We never want to hear that we've lost a customer.

Jan 22, 2021 -

Fred responded

I had asked to talk with service manager. Was old he’s not here and no one available to help. I have purchased several vehicles from Palm and Gettel but this started off very bad. I would be glad to talk to someone if you give me a call. 941/979-6699

January 20, 2021

Sales dept. very professional, very knowledgeable and very polite. Service dept, is great. Everyone treats you like royalty. They make it very pleasant. After all who wants to go to a dealership. More

by rhondajoyce51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 21, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business in both our sales and service departments. Your kind words are very much appreciated.

January 19, 2021

I have already submitted my comments but I will do it again. My service rep was John Tremblay he was very cordial, courteous,kind, ,knowledgeable and most of all in my opinion a very dedicated employee. More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
Jan 19, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for completing more than one survey. Your business and kind words for our associate, John Tremblay are very much appreciated.

January 18, 2021

Took way to long for an oil change and tire rotation. Found my car under car port running and no one around. Found our service rep who was heading to lunch. Had we not went looking for him we probably More

by Ewood365
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not listed
Jan 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business in our service department and taking the time to review your experience. We apologize for the length of your wait time. We know that your time is valuable.

January 16, 2021

I left your dealership completely flabbergasted at a trade-in value of my 2020 Toyota Camry for a RAV 4. I paid $31,000.00 exactly one year ago and you offered me $14,000.00 for it today towards a RAV 4 More

by carol.goens512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Jan 18, 2021 -

Gettel Toyota of Charlotte County responded

Carol, we thank you for your previous purchase and the opportunity you gave us to get you a new vehicle. Your comments regarding our offer to you has been sent to our management team.

January 16, 2021

I recently purchased Two Toyota Tacoma trucks from Gettel Toyota my sales rep was Dennis and my finance manager was Rihanna both of them were excellent outstanding went over and above I highly recomme More

by tdlcustomhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis and Rihanna both of them top notch, Cherie George
Jan 16, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to purchase both of your new Tacomas from and your kind words for our associates. We thank you for being a part of the Gettel family.

January 14, 2021

Great service from friendly people. Facility is quite good but in the current environment I believe they should insist all customers wear face masks while in the building More

by jb71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 14, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for selecting us to service your vehicle with. We understand your concern regarding "masking". Our governor has "overridden" local mask ordinances. It's very difficult for local businesses to demand masking because of his over ride.

January 14, 2021

Great help With Birgit Moenkemoeller she was very knowledgeable, patient, Birgit will qualify you for the best option. Jason & Martin both very business professionals that can get the deal done! i st More

by Dgee932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Birgit, Moenkemoeller
Jan 14, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to purchase your new vehicle from and for taking the time to review us. We welcome you to the Gettel family. Enjoy your new vehicle.

January 14, 2021

Great service. Knowledgeable staff. I also appreciated the video of the vehicle walking me through suggested repairs and maintenance items. Got me a rental car super fast. More

by hamiltonrc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Cherie George
Jan 15, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that you appreciated the video component.

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