Gettel Toyota of Charlotte County

Here from Ohio. Noticed a rattle under the vehicle. Service department was kind enough to work me in and fix the problem. Very much appreciated. Service department was kind enough to work me in and fix the problem. Very much appreciated. More

Excellent service and friendly staff. My family is happy now. We got what we want . Thanks for the help and the service. Now we are Toyota now. We got what we want . Thanks for the help and the service. Now we are Toyota More

Punta gotta Toyota did an excellent job working on my truck and they were very nice to deal with and their prices were very good also truck and they were very nice to deal with and their prices were very good also More

Excellent dealership experience! Zachary, Maryann and Clarissa wonderful team work . Hard to find Honda Touring Coupe. Low miles, one owner, Best Color ! Wonderful Job ! Thanks Clarissa wonderful team work . Hard to find Honda Touring Coupe. Low miles, one owner, Best Color ! Wonderful Job ! Thanks More

Quick service. Very friendly service attendant. Like the use of a live video of checking my truck as they worked on it. Never seen that before. Really like it. use of a live video of checking my truck as they worked on it. Never seen that before. Really like it. More

Very professional staff. Clean and very comfortable facility. The staff is knowledgeable and provided excellent customer service. I plan to buy tire there and to have my car serviced when needed ther facility. The staff is knowledgeable and provided excellent customer service. I plan to buy tire there and to have my car serviced when needed there. More

Had purchased my Supra from a different dealership but had picked up a nail in each of my rear tires. Mr. Castelli was very helpful and courteous and was able to handle all the insurance details to get me had picked up a nail in each of my rear tires. Mr. Castelli was very helpful and courteous and was able to handle all the insurance details to get me two new tires. Very happy with service received at Gettel Toyoto More

The Gettel dealership is well organized and efficient. Ryan Togood...my service mgr. does a very good job taking care of the needs of my Prius, which I bought at Gettel and just love. Not nearly as much Ryan Togood...my service mgr. does a very good job taking care of the needs of my Prius, which I bought at Gettel and just love. Not nearly as much esteem for "Kimo" the Toyota gen. mgr. Abrupt and arrogant. More

My car is a 2020 Rav4 Hybrid. The problem is I can only add 9 gallons to a 14.5 tank. My visit recalls the movie title "The Good, the Bad and the Ugly. The Good: Service Mgr Ryan Twogood was professiona add 9 gallons to a 14.5 tank. My visit recalls the movie title "The Good, the Bad and the Ugly. The Good: Service Mgr Ryan Twogood was professional and courteous in dealing with a highly irritated customer. The Bad While phoning in the appointment, I was not told that the car should be brought in with a full tank of gas. Apparently the gauge must read full in order to assess if a problem exists. It's annoying upon arriving on time for an appointment, to be told that I need to find a gas station and then bring the car back with a full tank of gas. When I was making the appointment, why didn't Toyota tell me a full tank was required? The Ugly My cars problem, along with thousands of other Hybrid Rav4s, has been known by Toyota since 2019. There is a huge class action suit in California. In addition, there are hundreds if not thousands of law suits in other states. Articles have been written by car magazines about the issue. YET I NEEDED A FULL TANK OF GAS IN ORDER TO DETERMINE IF MY CAR HAD THE PROBLEM!! Could they repair it immediately after verifying the problem existed? NO! Why? Because I had to bring the car back when it showed half a tank full. Did they have a repair/replacement tank/whatever on hand? NO!i Nothing was on site to resolve the issue. It had to be ordered. How long? One day, maybe 2 weeks. Didn't know. With this kind of foresight by Toyota it is not hard to understand why Japan lost World War II. More