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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,633 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,633 reviews

February 25, 2021

We have been dealing with you for a number of years and we have been very pleased with the quality of work .friendly personnel. Thsnks More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 25, 2021 -

Gettel Toyota of Charlotte County responded

Kathleen, we thank you for your loyal business and taking the time to review your recent visit to our service department.

February 25, 2021

I had a great service. John was knowledgeable and very helpful. The waiting area is pleasant and someone came by to see if I needed anything. More

by teetime16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Cherie George
Feb 25, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and are glad to hear that all went well. We appreciate you.

February 23, 2021

Michael Cartelli is the best!!! Totally honest and trustworthy. I value the fact that he doesn’t try to have me get things done that I don’t need! More

by lillianarceri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
Feb 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to service your vehicle and for taking the time to write about your experience. We appreciate you and your kind words for our associate, Michael.

February 22, 2021

I took my car to Gettel because my service light was on, even though I didn’t purchase this car from them, the were very courteous, professional and took care of my car. I will be taking my car back for fut More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Feb 22, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and glad to hear that all went well.

February 22, 2021

Rating is for the service department. John was the gentleman who helped me out tremendously. I had an appointment with Gettel Chrysler to fix my car... or so I thought. They told me they had no idea I More

by Wayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and apologize if there was miscommunication between our stores. We are pleased to hear that our associate, John was able to help and resolve the issue.

February 22, 2021

Very slow service. Went in for a an oil change and tire rotation. I walked down the street and had lunch, walked back after an hour and still waited almost another hour! That's with an appointment! More

by chad.eiu08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Feb 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. We apologize for the length of your wait time. We realize that your time is valuable. If you are local we provide complimentary UBER service that you can use the next time you visit us.

February 17, 2021

My service manger is the best! I feel like I can rely on his advice for the best care of my vehicle and will continue to work with him. More

by Nancy Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

Nancy, we thank you for entrusting us to service your vehicle and for taking the time to review your experience. We are glad to hear that your service manager is providing good customer service.

February 17, 2021

Got in and out efficiently for my 5,000 mile service. I was checked in and out by Ryan Twogood. He couldn’t have been any more helpful, informative, or pleasant. More

by miabroullire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to write about your experience. We appreciate you.

February 17, 2021

John was very helpful and efficient. He was very thorough and the service technician did a great job of checking my vehicle and sending me a picture of his service. More

by John Colston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Feb 18, 2021 -

Gettel Toyota of Charlotte County responded

John, we thank you for allowing us to service your vehicle and for your kind words for our associate, John.

February 16, 2021

It was a pleasant experience. They did everything that was needed to be done regarding the warranty service and the recalls service.I got a loaner car for the day, and I was called after the work was done More

by ScottReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith , Cherie George
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