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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,633 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,633 reviews

March 10, 2021

Michael Cartelli is truly exceptional he goes above and beyond your expectations I bought my truck from Gettel Toyota they gave me a great price and everyone was friendly More

by Tundra 1794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 11, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing and service your vehicle with us. Your kind words for our associate, Michael are very much appreciated. Welcome to the Gettel family.

March 08, 2021

From the minute I got there to the minute my car was ready the assistant service manager (sorry did not get him name) was very helpful and informative. His customer service was top notch. Whoever’s id More

by Lynda.toner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Lynda, we thank you for entrusting us with the service of your vehicle and taking the time to write about your experience. Your kind words are very much appreciated. Thank you for your kind referrals.

March 06, 2021

No scheduled appointment. Was greeted cordially, desired maintenance (35,000 check & front align) discussed, efficiently written, timely repairs. Easy-breezy. Greatly appreciate your service department. More

by TEAPartyLen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to write about your experience. We appreciate you and your kind words.

March 06, 2021

I really appreciate the quick response and the help and the dedication I felt they took taken care of my vehicle probably the best service I’ve encountered in years and I buy and sell a lot of cars and use More

by Clark.claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We are glad to hear that all went well. We appreciate your kind words.

March 05, 2021

Thank you Keith for helping to keep us on the road and being considerate about our special needs during a very challenging time as I have just been diagnosed with cancer and my husband has lost his job More

by wendyfiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us. We hope things get better for you both soon.

March 05, 2021

Would recommend only with the caveat that would be done in a timely manner. I made an appointment for 2:45 & was on time. An hour later I discovered thatmy car was still sitting & not being serviced! They More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio- service , Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. We apologize for the length of time that you spent with us for an oil change. If you are local to our store we would be glad to provide complimentary UBER service at your next visit with us.

March 04, 2021

I I’ve to visit Gettel Toyota, I find the people there to be very friendly the pace is always clean and you can sit down and relax while waiting. The service department is very efficient and will listen to y More

by Vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 06, 2021 -

Gettel Toyota of Charlotte County responded

Vivi, we thank you for your loyal business and taking the time to review your recent visit to our service department. We appreciate you.

March 03, 2021

Very unhappy at the attempts to upsell unwanted and unneeded products and services. They sold me an unneeded air filter and tried to sell alignment. More

by luigispinetti in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unk
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. Our associates are trained to recommend items that will improve the lifetime of your vehicle. We apologize if you felt pressured in any way.

March 03, 2021

This place not very profesionl od orginized When it comes to buying a car. The sales person was more intrested in getting her car sales numbers for the month then getting me a better deal or makeing th More

by ericfiremedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing your new vehicle from us and for taking the time to write about your experience. We have sent your comments regarding your experience to our management team to address.

March 03, 2021

Good service done in less time then expected. Service is reasonably priced. Friendly fast service. Coffee and snacks available. Comfortable waiting area. Nice dealership to take your Toyota for service More

by Themysticphantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne - service
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us with your business and taking the time to write about your recent visit to our service department.

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