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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,633 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,633 reviews

March 23, 2021

Dewayne Moody did a great job. He found the vehicle I wanted, made a fair deal for my old car, and took the time to make me comfortable with my new RAV4’s features. More

by ppawlisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 24, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing your RAV4 from us and taking the time to write about your experience. We appreciate you and welcome you to the Gettel family.

March 19, 2021

Took my car in right away kept me updated the whole time Took my car in right away kept me updated the whole time at the end of the service they washed the car for me the young man who was the service per More

by Jkcass2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 19, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and taking the time to rate your recent visit. We appreciate your kind words.

March 19, 2021

Great update as work was being done. Terrible wait time. Waited over 2 hrs. for oil change and tire rotation. Service attendant walked past my vehicle as it was sitting completed causing an extra half hour More

by kaceymac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for selecting us to service our vehicle with and taking the time to write about your experience. We are sorry to hear about the length of your wait time and that you won't be returning. We never want to hear that we've lost a customer because of an associate. We apologize.

March 17, 2021

Excellent service with very impressive video of work done. We will continue to bring our cars into Gettel for all service needs. And when it’s time to buy.....Gettel! More

by Jhagenbrock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and taking the time to rate your recent visit to our service department. We are glad that all went well. Many thanks!

March 16, 2021

met at service entrance with agent who got paperwork and prepared vehicle. Service manager came and asked if any concerns about vehicle. car was taken for service Service completed within 50 minutes. Very More

by mailman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
max
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. We appreciate you and your kind words. We are glad to hear that all went well.

March 16, 2021

Max on service was great. Reminded me that I might have towing on my car insurance. Saved me big time $$. Service was good and timely. More

by Johnaboligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your business and taking the time to rate your experience. We are glad that our associate, Max was a good help.

March 15, 2021

Very disappointed this time have always had great service there. When I got the hylander back Xmas radio was gone the miles per gallon was showing 1 miles per gallon the clock was was way off on time I’ve us More

by dennis4452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and apologize for the condition that your vehicle was returned to you in with none of your settings updated. Your comments have been sent to our management team to address. We do apologize.

March 15, 2021

Our appointment was for an oil change. Nothing else. We arrived at 9:20 and didn’t get our car until nearly noon!! Rediculous.it shouldn’t have taken that long! Cherie was not the person we felt with, I do More

by paw.woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Mar 17, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to write about your experience. We apologize for the length of time that you spent with us. This is a very busy time of year for us when our seasonal visitors are here, but it shouldn't have taken that long.

Mar 17, 2021 -

paw.woods responded

No it shouldn’t have

March 10, 2021

They were very courteous, friendly and prompt. I wa impressed that one employee came over to us and offered a water. The dealership was also very clean. More

by haunzontheriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 10, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and taking the time to write about your experience.

March 10, 2021

Good to work with, knowledgeable and helpful. They fixed the problem right away and took care of everything. I could see them doing the same for others More

by Radrevlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people, Cherie George
Mar 11, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle and for taking the time to review your experience. We are glad to hear that all went well.

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