Gettel Toyota of Charlotte County

Very friendly, answered my questions without judging. Fast service. Ryan was very helpful. When I made the appointment, Colleen was very accommodating and courteous. Definitely my new dealership Fast service. Ryan was very helpful. When I made the appointment, Colleen was very accommodating and courteous. Definitely my new dealership More

Took a week or so till I was able to speak to a service writer for my simple repair. A carwash broke my antenna & they were less than prompt with the repair. I hope they finally paid Gettel for the new ant writer for my simple repair. A carwash broke my antenna & they were less than prompt with the repair. I hope they finally paid Gettel for the new antenna. More

Professional. Communicated. Performed work as promised. Followed up and returned phone calls promptly. Followed CDC guidelines. Completed a thorough review of my vehicle. Would definitely recommend this Followed up and returned phone calls promptly. Followed CDC guidelines. Completed a thorough review of my vehicle. Would definitely recommend this service shop. More

Very good service many things were in need of repair and they all were completed very well . John in service was great he was very knowledgeable and very patient with explaining all details of the repair an they all were completed very well . John in service was great he was very knowledgeable and very patient with explaining all details of the repair and costs. More

Awesome dealership to work with. They were very accommodating and easy to work with. Quick and friendly process would go there again in a heartbeat. accommodating and easy to work with. Quick and friendly process would go there again in a heartbeat. More

Took my Kicks in for it’s regular oil change and tire rotation. I have a service plan so it’s no cost for me. Service advisor was very nice and courteous. This normally takes about an hour which is a lit rotation. I have a service plan so it’s no cost for me. Service advisor was very nice and courteous. This normally takes about an hour which is a little excessive for an oil change, but it’s free so I can’t complain. On this trip however, I waited over two hours for my service. Next time I may just pay the $30 and go to jiffy lube or pennzoil and be in and out in 20 minutes. Not happy. More

Came in for a safety re-call on my vehicle, they told me it was going to be ready in 2 hours and it was done it 1hr, 35 minutes. Service is great. it was going to be ready in 2 hours and it was done it 1hr, 35 minutes. Service is great. More

My wife took Forerunner in for 30,000 mile service and of course they tried to up sell. They wanted to change the brake fluid and clean the fuel injectors even though this wasn’t required by the manufacturer course they tried to up sell. They wanted to change the brake fluid and clean the fuel injectors even though this wasn’t required by the manufacturer to the tune of almost $600. I wouldn’t have any of it. The next day took in my Tacoma for 20,000 mile routine maintenance with about 19,600 miles on it. They told me Toyota Care coverage had expired although there had been a pandemic and I had to pay out of pocket! I have been a loyal Toyota lease customer for over 30 years with typically 2 vehicles. This is the worst that I have been treated since moving to Florida 3 years ago! Definitely buyer beware!!! More

The process of having auto repairs completed was very efficient. The service rep was professional, kind and responsive. I particularly appreciated the entire servicec departments attention to details a efficient. The service rep was professional, kind and responsive. I particularly appreciated the entire servicec departments attention to details as well as sensitive to my repair needs. Repairs costs were reasonable and competitive, especially with online coupons. More

Ryan the service advisor is a pleasure to work with. I love the video information that Gettel sends you. You feel like you finally connect with the mechanic. Technology is amazing. love the video information that Gettel sends you. You feel like you finally connect with the mechanic. Technology is amazing. More