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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,656 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,656 reviews
January 22, 2025
It was nice to work with Marcos. His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales sta His calm demeanor made for a real pleasant experience purchasing a new vehicle. He is an asset to your dealership. Thanks again Marcos and sales staff. More
by Beta
Employees Worked With
January 15, 2025
Was interested in a RAV4 and wasn’t sure if it was possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic possible, Marcos was persistent and got me the right number. I appreciate his service. He is fantastic More
by Emily.kas10
Employees Worked With
December 30, 2024
Marcos was extremely courteous, and took great effort to accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary i accommodate our particular needs and concerns in buying our new Toyota RAV4. He truly is an asset to your Toyota dealership. He was an exemplary individual. More
by Dlbennett7
December 28, 2024
Awesome service ! Was super informational and helpful in helping me get my first vehicle, definitely will recommend Was super informational and helpful in helping me get my first vehicle, definitely will recommend More
by Emilymariecasey0820
Employees Worked With
December 27, 2024
I arrived 15 minutes early for an oil change appointment I scheduled through the dealership's online portal. It asked for my vin and how many cylinders my engine had to insure I was scheduled for the correc I scheduled through the dealership's online portal. It asked for my vin and how many cylinders my engine had to insure I was scheduled for the correct service. At least 10 minutes AFTER my appointment time a service writer finally appeared. Others had waited 45 minutes. We were beginning to think they had gone home early and not told anyone. 10 minutes late isn't a big deal. However he informed me they couldn't provide the service I was scheduled for because it was too late in the day to get the parts in. When I pointed out I had scheduled the appointment the previous day he said because I made the appointment online they didn't insure they had the necessary parts on had and it was too late to order them. When I pointed out I had provided the vehicle make model and VIN and received a confirmation email that morning and asked why they didn't let me know they were not willing to provide the service. He said they were willing just couldn't het the parts in time. When I asked why they didn't look ahead and plan on performing the work scheduled he said they NEVER look ahead at online bookings. So if you are a busy person who can't call before their service center closes you should know they will treat you like they weren't expecting you to be there and even if you arrive early enough for them to order the parts necessary to perform your service you will be expecting to wait unnecessarily for the parts to be delivered. Looking back I wonder how much of my time they have waisted because they were afraid of being out the whole $5 an oil filter and drain plug washer would have cost them. Good to know that is how much an hour and a half of your time is worth. More
by Rogue
Employees Worked With
Didn't even introduce himself.
December 27, 2024
Marcos was awesome! He was very knowledgeable, kind, and efficient. I would definitely recommend him to family and peers. He was very knowledgeable, kind, and efficient. I would definitely recommend him to family and peers. More
by Gabriellethom
Employees Worked With
December 24, 2024
Marcos was very helpful, direct, and provided excellent communication throughout the process. I appreciate his professionalism! communication throughout the process. I appreciate his professionalism! More
by sbsclark
December 18, 2024
BUYER BEWARE , make sure you do your homework before buying. I have purchased 5 Toyota trucks in the last 28 years (love the product) but will NEVER buy another vehicle from this dealership!!! They said buying. I have purchased 5 Toyota trucks in the last 28 years (love the product) but will NEVER buy another vehicle from this dealership!!! They said their deal was the best offer, but I went online and found it lower in price(surprise surprise), and a few days later it was even lower. When asking them about it they said it was nothing they could do. They said call the 1-800 Toyota number which told me the dealer sets the price, so basically everyone was giving me the runaround!!!! VERY DISSATISFIED CUSTOMER. More
by Gbyoung13
Employees Worked With
Other Employees :
New sales manager, I think his name was Deshawn, 0 rating
December 18, 2024
The staff at Gettel go above and beyond. They are extremely caring and are very transparent about everything. They are extremely caring and are very transparent about everything. More
by Ashley
Employees Worked With
December 13, 2024
I was in service 12/12 after waiting 2 1/2 h I was told that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t ha that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t have my keys. When they found my keys they told me, here is your key and we did not do the required service, and walked away. This took an additional an additional hour and 15 minutes. No we are sorry can you come back tomorrow and we will complete the service. Then when I entered the car I found my emergency glass breaker missing. I was then told that I probably just miss placed it. It has been in my car for years and serviced at 3 dealers for the 5000 new car check up required my Toyota, and never taken. The service man who checked me in said when I came looking for my car that he did not check me in. They miss spelled my name on the ticket marked my car as an another brand. Three hours and forty five mins and not one we are sorry this happened. No matter how far I have to drive I will never set foot in this dealership again More
by Elizabeth Lawton
