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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,635 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,635 reviews

October 21, 2021

Very helpful and employees are great. I have all positive things to say about this dealership. More

by Michelle Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli , Cherie George
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Michelle, we thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 21, 2021

I go there to service my two vehicles..Ryan Twogood takes great care of them. More

by Notag2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Oct 22, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to rate your experience. We are glad to hear that our associate, Ryan is providing good customer service.

October 20, 2021

Pleasure to work with. Takes time to keep the customer informed about information on the vehicle. Checks for recalls also. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay, Cherie George
Oct 21, 2021 -

Gettel Toyota of Charlotte County responded

Patty, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

October 20, 2021

Very friendly and work done in a timely manner. Called the soon as the work was done Thanks More

by ellenlaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
October 19, 2021

Go there for servicing of suv. Good service, however recent visit took 2.5 hours for oil change. Not good should be under 1.5 hours max. More

by Mogeoemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Cherie George
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent experience. We apologize for the length of your wait time. We know that your time is valuable. In the future, please know that we provide complimentary UBER service if you live in the market area to avoid the wait time at the dealership.

October 19, 2021

John in service is a real jerk. He wasn't prepared to help me when he called me. He is condescending, rude, and has anger issues he doesn't conceal on the job. I won't work with him again. More

by dpearlst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service
Oct 20, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and we apologize if our associate was out of line. It will be addressed. We will be happy to assign another service advisor to you when you come in for your next visit. Again, you have our apologies.

October 19, 2021

They did a great job. Very efficient. Very polite and timely. I would bring my car back for service. More

by bonedoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorath was great!, Cherie George
October 18, 2021

Professional friendly service in estimated time given to complete my service requirement. Will return in future. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 19, 2021 -

Gettel Toyota of Charlotte County responded

Cathy, thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

October 18, 2021

We were treated very fair and there was no hassle in the finance office like every other car purchase we have made More

by Renea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Oct 19, 2021 -

Gettel Toyota of Charlotte County responded

Rena, we thank you for allowing us to be the dealership that you purchased your new car from and for taking the time to rate your experience. We appreciate you.

October 18, 2021

I usually don't go to dealerships with a 2006 vehicle....but I needed professional help and I decided to go. My contact was Keith and he was a good listener and very friendly. He kept me on the More

by forgiven1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Cherie George
Oct 18, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit. We are glad to hear that the experience was a good one.

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