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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,635 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,635 reviews

November 25, 2021

Service was great. Ryan was able to answer all my questions. Dropping and picking up vehicle was easy and smooth. Thank you! More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan was great! 5 Stars!
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Louse, we thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad to hear that all went well.

November 25, 2021

Sales person did a good job, sales manager and general manager are both jerks, both talk down to you. If I knew I had to deal with them, I would not go back. More

by LouRossi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Lou, we thank you for allowing us to be the dealership that you purchased from and taking the time to rate your experience. We are sorry if you felt our sales managers spoke to you in an inappropriate way. You have our apologies and it will be addressed with them. We never want to lose a customer because of an associate's bad behavior.

November 24, 2021

People are friendly and seem always willing to help with anything you may need done. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike seaver
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Joe, we thank you for your loyal business and kind review.

November 24, 2021

Have taken our car for service here for a number of years and have always been satisfied More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Paul, we thank you for your loyal business and for taking the time to rate your experience.

November 24, 2021

Finance dept not professional , they push only their high interest loans even with excellent credit, wouldn’t even take a pre approved loan from a credit union, so now will be refinancing , won’t be going ba More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Tom, we thank you for purchasing your vehicle from us and are sorry to hear that your experience in our finance office wasn't a good one. Your comments are concerning and will be addressed with the finance manager that handled your paperwork. We never want to hear that we've lost a customer because of a bad experience in our business office.

Nov 26, 2021 -

Tom responded

Understood, business is business, but this being our fourth car from your dealership, I would think we would have been treated more fairly, almost 6% auto loan with excellent credit and I see the truck I traded in is on your website for almost $6000 more than what we got for trade, just dont believe you have customer loyalty there, its all about the $$$$, unfortunately. So I'll be taking more time out of my life and go get the vehicle refinanced.

November 24, 2021

Excellent service department. Fast, trustworthy, and friendly. They have earned my business. Would recommend. Thanks! More

by Danbruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 24, 2021

Service advisor was very friendly knowledgeable took care of my needs and kept me informed as to the progress of the repair I had done EXCELLENT More

by Karbob2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood, Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

November 24, 2021

Mike S. is an awesome salesman. He makes sure you are confortable with your selection, explains all details about your car or truck. Would highly recommend to anyone! More

by brennan.f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Nov 26, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. We are glad that our associate, Michael provided good customer service. Welcome to the Gettel family.

November 06, 2021

John T was awesome.Had an issue with recently replaced John T was awesome. Had an issue with recently replaced shock absorber.he scheduled follow-up appt ASAP and then discovered issue was with the seal. More

by jhawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John T
Nov 18, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad that our associate, John provided a good customer experience.

November 02, 2021

The employees are very helpful they will try anything to keep you happy pleasant smiling the way a customer should be treated I would go back again and again and again thank you More

by Maryann3439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Nov 03, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business and your very kind words. We appreciate you.

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