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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,661 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,662 reviews

August 17, 2022

Keith was very accommodating and professional. The repairs were done quickly and on time. The video inspection was a nice touch but they sent me the wrong car. More

by Bhutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

August 17, 2022

I asking for to put life time battery, they put 84 month battery, never told me, tech put 84 month , until i did check my car today , i call customer service they told me no have available life time bat More

by josejavier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. Unfortunately, there isn't a "life time" battery. You should have been made aware of this before your new battery was installed.

August 16, 2022

I sent him a direct email message. I know he received it. And I never heard a word from him. Nothing at all. It’s useless for him to have an email Account at the dealership. Would neve More

by Bcasual0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Stephenson
Aug 16, 2022 -

Bcasual0 responded

I was the general manager I could tell I would fire him.

August 16, 2022

The people were very friendly. I know Chris Lumpkin from my last purchase of my Toyota at another dealership. Chris is the reason why I bought the car at Gettel. More

by Tandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lumpkin
Aug 16, 2022 -

Tandy responded

Chris is a value added person to your dealership.

August 15, 2022

Great buying experience with Gettel Toyota! ! Mike and the whole crew helped get our deal done without pressure and even on a Sunday!! More

by Bikersgearmz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abuajjaq
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for your kind words. Welcome to the Gettel family.

August 15, 2022

The Gettel team will go above and beyond for customer between Kimo and Osama they make the impossible possible and will surpass expectations!! Have bought 3 vehicles in the past year from them thanks to More

by tenorio.s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimo Helal , Mike Abuajjaq
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your very loyal business. We appreciate you and your kind words.

August 15, 2022

The service was excellent. The service personnel were professional and polite. Informed me of my options for service and kept me abreast throughout the process. More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 15, 2022

I had the pleasure to have John Tremblay help me. He took such great care of me. It was my first time ever taking my car to maintenance. He was courteous, knowledgeable, and friendly, and was willing More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for your kind words for our associate, John.

August 15, 2022

Someone stole a specialty flashlight that I left on my key ring left my car there to be serviced took it not happy about that and I needed it for work leave people stuff alone and just service my car More

by soniagray817
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Jarrett Overby
Aug 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your concerns. We are sorry to hear about the missing keychain flashlight and the introduction you received by our associate. These items will be addressed. Again, you have our apologies.

August 14, 2022

I couldn’t believe the courtesy by providing an Uber to take me to my fiancé’s house and back. And the car was fabulous. Clean and beautiful when I got it back. Thank you. More

by NANCYWROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for your kind review.

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