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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,661 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,661 reviews

October 21, 2022

They fixed primary concern and explained cost to do other work I opted to forgo extra expense More

by jrosenblum07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the tech assigned was very accomodating and explained the ptoblem, Cameron Leitl
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 21, 2022

Not a 5 star because your prices are too high. Jonas is very knowledgeable and I trust him with my cars. I definitely want him always to care for my two vehicles. Keith is great and very person More

by Bettynovick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words for our associates.

October 21, 2022

One of the things I have done what is a tire rotation I am missing two caps for my stems from my tires they’ve been on there since the day about it and after my service they’re gone not too good More

by EBLAKESLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the missing valve stems. Please feel free to visit our service lane at your convenience and we will replace them. Thank you for bringing this to our attention.

October 19, 2022

Service writer are professional mechanic needed to be pushed a little more 3 hours for a tire rotation with appointment is not acceptable this is the last Toyota I will buy More

by VANCWAY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Oct 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your recent visit. We apologize for the long wait time. We know that your time is valuable and assure you that we will address it with the service advisor and technician that worked with your vehicle.

October 19, 2022

I went in for a tire loosing air. They said they could not fix it. Ordered a new tire then put the donut on when the look was slow I returned to have the new tire put on a week late More

by Almrauscher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the Rep I dealt with but he was very good 5 star those replacing the tire were very slow
Oct 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time.

October 18, 2022

The worst customer service experience ever. You are lucky if a receptionist answers your call, you are lucky if a service representative answers your call and you are lucky if you receive a ret More

by k.grindle
Customer Service
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for giving us the opportunity to earn your business and for taking the time to share your experience. We apologize for the poor communication from our team. Not sure why the receptionist wasn't answering but we assure you that we will look into it. Thank you for bringing it to our attention.

October 17, 2022

They were quick to help us and Sheryl was a big help with purchasing our new car More

by Genyates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.

October 16, 2022

I have had some good and not so good experiences here. I was pleasantly surprised that they were open so soon after the hurricane and had a good experiences. More

by GSTONE4834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

October 16, 2022

Professional, efficient, top notch. Dropped my car off. They had it done in a couple hours and even took a video and sent to me of the work that was completed. More

by Chriscary21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 16, 2022

Very friendly staff and the salesmen that I have dealt with are very kind and knowledgeable. More

by Patrsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Garrett
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

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