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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews
Call Service Center (941) 756-5511

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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February 17, 2024

James went the extra mile. Very efficient. Explained everything very well very understanding and supportive. Excellent employee. More

by mepocius
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Grigsby
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Feb 17, 2024 -

Gettel Toyota of Bradenton responded

mepocius, thank you so much for your 5-star review of our Service family here at Gettel Toyota of Bradenton and for recommending James Grigsby! We appreciate your business and thank you for choosing us!

February 17, 2024

Matthew was attentive and professional at all times. I want him to be my associate next time. Outstanding service. More

by RENFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Gettel Toyota of Bradenton responded

Thank you so very much for your 5-star review of our Service Department here at Gettel Toyota of Bradenton. We appreciate you recognizing Matthew! Thank you for your business!

February 17, 2024

It spite of it being busy, I was greeted right away and told how the visit would proceed. Richard found me and explained in detail what the mechanics thought would be good to have done More

by Pattiwalton17
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tirado
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Feb 19, 2024 -

Gettel Toyota of Bradenton responded

Pattiwalton17, thank you for your 5-star review of us and for recognizing Richard, in our Service Department! We appreciate your business!

February 16, 2024

I am very pleased with the service I get in with James Grigsby at the dealership More

by slittleton1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for your 4-star review of our Service team here at Gettel Toyota of Bradenton and for recognizing James Grigsby. He is one of our best!

February 15, 2024

Wasn't notified when car was done Had to go to shop to find out on Thursday, More

by rtssr7
Recommend Dealer
Yes
Employees Worked With
Larry Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Allen
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Feb 16, 2024 -

Gettel Toyota of Bradenton responded

Thank you for rating our Collision Center 4-stars! We appreciate your trust and your business as we work to improve our processes.

February 13, 2024

Poor communication between dealer and customer, had to call to check status on vehicle after promise date given. More

by juan.velazquez
Recommend Dealer
No
Employees Worked With
Sabrina Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Manning
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Feb 14, 2024 -

Gettel Toyota of Bradenton responded

juan.velazquez, thank you for your review and I apologize that we didn’t deliver a great service experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23101. Evan Warner, Service Director.

February 12, 2024

Prompt and friendly sevice. Prompt and friendly service. Offered to prepare out long awaited second key. Much appreciated. More

by Rcicone
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 13, 2024 -

Gettel Toyota of Bradenton responded

Thank you so very much for your kind words and your 5-star review of us and Luis in Service! We sincerely appreciate your business!

February 12, 2024

I was quoted a price and then when I went to pay it was more. When I questioned I was told shop supplies. Why is this not told upfront and in the process of the service. I was furious I had to pay more tha More

by Marybocian
Recommend Dealer
No
Employees Worked With
Monica
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Feb 13, 2024 -

Gettel Toyota of Bradenton responded

Marybocian, thank you for your review and I apologize that we didn’t deliver a great service experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23101. Evan Warner, Service Director.

February 11, 2024

Excellent customer service, very personable and attentive to her customer concerns. She follows thru on taking care of her customer needs More

by mjh7kmh
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Manning
Report | Print
Feb 12, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for rating us 5-stars and for recongnizing Sabrina Manning! We appreciate your business!

February 09, 2024

I had an oil change and tire rotation. It took about an hour as I waited. I'm pleased with the service and love my 2017 RAV 4. More

by JEAN10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Gettel Toyota of Bradenton responded

JEAN10, thank you so much for rating us 5-stars and for sharing your experience! We really appreciate your business!

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