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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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March 01, 2024

I have been a customer of Gettel Toyota for at least 15 years. That should answer your question. Have never had a problem with service or the main selling area. Would be happy to continue with them for my More

by HLUNSFORD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your outstanding review!

February 27, 2024

not good. i've waited for 3 hours just for an oil change and air filter replacement, considering that i have booked an appointment. and they also put oxygen ai More

by mark.marundan
Recommend Dealer
Yes
Feb 28, 2024 -

Gettel Toyota of Bradenton responded

Hello Mark, I sincerely apologize for the miscommunication and delay in your vehicle service. We would like the opportunity to make this right, please contact us me directly at 941-756-5511 ext. 23000. Thank you, Damian Gonzalez, General Manager.

February 24, 2024

I had to replace my battery and Sabrina initially sent me back to advanced auto parts where I got the inappropriate battery, but it turned out. I had to come back to Toyota to have you install the correct ba More

by lioneltv
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Manning
Feb 24, 2024 -

Gettel Toyota of Bradenton responded

Hi lioneltv, thank you so much for your 4-star review of our Service department and of Sabrina! We appreciate your repeat business!

February 24, 2024

The job that the guy did in my car was food, and the time that I had have to wait was good. More

by cheli3020
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good
February 23, 2024

I took my RAV4 that I had recently purchased privately into Gettel Service for an oil change since I didn’t know when it had been serviced last. I was surprised to find out the previous owner had purchase More

by flmngo6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for rating Chris and our Service Department 4-stars! We appreciate your business! Congratulations on getting your RAV4!

February 22, 2024

Friendly, prompt service, technician was professional and explained the work performed, will be back for my next required service. More

by JNOLAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gettel Toyota of Bradenton responded

Thank you very much for rating our Service department 4-stars! We appreciate your continued business!

February 22, 2024

James was pleasant, professional, courteous, and very helpful. I needed to purchase and have programmed another key fob and key for my recently purchased used Toyota Highlander. He was able to take care More

by jstach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for rating James and our Service Department 5-stars! We really appreciate your business and are so happy everything worked out better than expected! Congratulations on your Highlander!

February 22, 2024

Very pleasant experience. Quick service and polite employees. Nice environment to wait for your vehicle. Thank you! More

by degoude
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gettel Toyota of Bradenton responded

Thank you so very much for your 5-star review of Chris and our Service Department. We appreciate your kind words and your business!

February 22, 2024

I always come to this dealership since I bought my Camery 2014 1/2 car. I get good work on my car every time I bring it for a checkup. This last time I was told it will be ready in about two hours but ac More

by TUFFYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gettel Toyota of Bradenton responded

Thank you so very much for your 5-star review of Richard in our Service Department! We appreciate your statements and rest assured we are working very diligently to improve our service times, and make all our processes better. We thank you for your business!

February 19, 2024

Sabrina was very courteous and explained what the car needed. She took the car in early even though the appointment was 20 minutes before the set time. More

by adrihg68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for your 4-star review of Sabrina and Gettel Toyota of Bradenton. We appreciate your business.

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