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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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February 22, 2023

I waited too long for an oil change and the Maintenance required light was not even reset . Also no sticker to indicate when next oil change is due. Also they were supposed to wash car and never did. Hopef More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Thorough and professional service. Clean and comfortable waiting area. I intend to return for future service. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your marvelous review!

February 21, 2023

It was my first time having my vehicle serviced by Gettel and it got off to a rocky start. I did not know how your service line worked and the employee I talked to was less than friendly. My oil change and More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are passing your review to management so they are aware your issue was not addressed. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

February 20, 2023

Promised to have my car painted, and followed through . The loner car fit all expectations and filled my needs . Thank you . More

by RALPHFS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris, Robert Reyes
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your marvelous review! We are so happy everything worked out perfectly.

February 20, 2023

Once again you guys came through and took excellent care of me and my vehicle. More

by Gracefulswann413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your excellent review!

February 20, 2023

Matt was super helpful in the whole process, he was kind polite and told me what they fixed on my car, he was also very patient with me and answered all my questions in a clear and concise manner More

by JIMMY.LOPEZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review! Matt is awesome!

February 19, 2023

Had an appointment at 1115 and didn’t get in for an hour an half and was there for almost 3 hours for an oil change and tire rotation More

by Tony.Markvicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Therrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your feedback. We are working on the longer than usual wait times. We are aware of the issue and making changes so future visits will be much quicker.

February 19, 2023

Customer care is wonderful. Always listened to and treated well.Very confident in taking my car there. More

by carolsusie1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reyes
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

February 19, 2023

Small things matter. There was a line stating reset the scheduled maintenance. Good reminder, as one time it was not reset. Yeah! More

by CARTERALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review!

February 19, 2023

Everything went well. Car finished in the estimated amount of time and I even got a car wash thrown in!!! More

by HEYLADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reyes
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review!

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